Navy Federal Credit Union 6311 North Decatur Boulevard, Las Vegas, NV 89130

"Navy Federal Credit Union used to be a very great Credit Union Bank. I don't know what's going on but they are going down hill to include their customer service and just the way they provide services to their customers. If you're looking for a great Credit Union try "America First Credit Union." Navy Federal Credit Union and USAA have really went dowm hill in the quality of service that they give their customers now. Treating Active Duty, Veterans, their Families and Sponsored members with poor service is very disappointing and disrespectful to say the least. Not to mention they are now in trouble for discriminatimg against Black Loan Applicants (Veterans and Active Duty People who fought for this Country) just like Bank of America did to Black Loan Applicants a few years ago. I no longer recommend Navy Federal Credit Union. Also, "Chris" at the Decatur and 215 location who was working at the counter had a very unnecessary, unaccommodating, sarcastic demeanor about him...poor Customer Service is what it boils down to."

"Every single time I come here the atms are out of service. Like honestly makes no sense that a well know establish bank has these issues. This is totally unacceptable, especially when all of their competitors atms work flawlessly. I am seriously considering switching banks."

"I absolutely loathe this location. They have a 30-something male worker that always is rude to me and I try to avoid him. I passed on going to his window this last time and he came over to the lady helping me and she acted intimidated by him. Now he is the manager and not a teller, but still acts funny when he sees me. They know they have a racist working there and condone it."

"I was reluctant to visit this branch because of some of the reviews. However, in my case, I received superior service from Skyler, who was staffing the front desk. It was crowded, but people were getting through the line. I recommend this branch. Thank you, NFCu"