Clark County Credit Union
2625 North Tenaya Way, Las Vegas, Nevada 89128
About the Business
Clark County Credit Union is a trusted financial institution located at 2625 North Tenaya Way in Las Vegas, Nevada. As a credit union, we offer a wide range of financial services including savings accounts, checking accounts, loans, and investment options. Our convenient ATM services make it easy for members to access their funds at any time. With a commitment to providing exceptional customer service and competitive rates, Clark County Credit Union is dedicated to helping our members achieve their financial goals.
Photos
Contacts
2625 N Tenaya Wy, Las Vegas, NV 89128, United States
Opening hours
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews
"I was eager to join CCCU, but was told that I could not qualify for the Cruise for Two promotion unless I had the minimum required deposit of $15,000 at the time of opening their Bonus Checking. I left the branch and called customer service and was told that was not correct and to try again. I went back the following week and once again, according to the teller who consulted her manager on the premises, I was told that I needed to have the required funds at the time of opening the account to qualify for the cruise promotion and that I needed to deposit it in cash or via a cashier's check. Frustrated with the inconsistent information, I went and got a cashier's check, paid an extra $10 for the check, but this time went to the Tenaya branch. Lo and behold! New Accounts representative told me that I DID NOT need to have the $15,000 at the time of opening the Bonus Checking to qualify for the cruise promotion, but that I simply needed to have the whole amount deposited by the end of the promotional period of February 28, 2024. To the North Decatur & 215 team---get your information accurate!! You could have saved this prospective customer unnecessary delays, inconvenience of driving back and forth, and having to spend extra money on fees for a cashier check that I did not need to get. I could have deposited the required funds by transferring them to the new Bonus Checking account...I had until Feb. 28th to do so! Your customer service is, at the very least, disappointing! It behooves you to credit my account the $10 fee that I did not have to spend had you just known the correct information about qualifying for your own promotions! I hope no other prospective customers have to go through this!"
"We needed to do a non routine transaction and there was no way to make an appointment with a staff person to handle this, so we had to go to the branch and wait. But once we got started things went smoothly and quickly, and the staff person was professional and courteous, thanks..."
"I love my CCCU branch. I love visiting inside with each of the tellers, they treat me like a neighbor and friend, and there is never a grumpy face."
"I’ve been banking with CCCU since 1981. they are a very accommodating credit union. I have had several loans and various different interactions with them through the years. they are always very personable a great place to bank."
"Everyone that I have encountered since I I became a member in 2014 has always shown exemplary customer service. The bank appearance is always exceptional. I love the new renovation."
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