The UPS Store,

7995 Blue Diamond Road, Las Vegas, NV 89178

"I haven’t had the need to utilize the UPS Store up until recently over the last 2 months…and when I go I typically like to go when the store first opens and get it out of the way. HOWEVER, the last 4 times I’ve gone here (on different days of the week), the person opening doesn’t actually waltz up with her Starbucks and coffee until about 20/30 minutes past the “opening” time. I’m sorry but whether this store was corporate owned or it was a small business, being late like that and so frequently is not a good look. I even had to ask a few times whether or not the store hours were changed and they just opened at a later time- where I was advised “oh no, it’s 8” …. When the opener rolled up well after that. As I was even standing in line on 3 separate occasions, other people there with me were making comments that this was a very regular thing at this location and that they’ve noticed that usually it’s the same individual. Just an inconvenience to be at a place of business when THEY say they are supposed to be open and they’re not….and then have it happen so many times over a short period of time. Not too professional."

"Thankyou for several years of excellent service. Traveling for 7 years and never once had issues. Always going extra mile!!!!!!"

"Came into the store to pick up item that was delivered to store. Got to store and worker said she couldn't find my package she said it wasn't in the stack of delivered packages from ups. She then said come back Monday and that driver might have my package on the truck still. How can the tracking number Showed delivered and worker cant find package."

"This place is awesome! It is conveniently located which is great because I can drop off my Amazon returns here. It's usually very quick and I'm in and out in less than a minute or two. The employees are always nice and friendly."

"I understand working behind the counter at a UPS Store isn't a glamorous job. It's probably somewhat boring being there all day. But every once in a while, make the customer feel welcome with even a hint of a smile. I can't remember ever getting any smiles, thank you's, or pleasantries whatsoever from any of the dozen employees I dealt with here. That said, they do their job, check you in and out relatively quickly, no fuss, no muss. For that reason, this store at least deserves 3-stars."