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Walgreens Pharmacy
9420 West Lake Mead Boulevard, Las Vegas, Nevada 89134
About the Walgreens Pharmacy
Walgreens Pharmacy is a trusted health institution located at 9420 West Lake Mead Boulevard in Las Vegas, Nevada. As a leading pharmacy and store, Walgreens offers a wide range of prescription medications, over-the-counter drugs, health and wellness products, as well as beauty and personal care items. With a team of knowledgeable pharmacists and healthcare professionals, Walgreens Pharmacy provides expert advice and exceptional customer service to help you manage your health and wellbeing. Visit us today for all your healthcare needs.
Photos of Walgreens Pharmacy
9420 W Lake Mead Blvd, Las Vegas, NV 89134, United States
Opening hours of Walgreens Pharmacy
Monday:
07:00 - 21:00
Tuesday:
07:00 - 21:00
Wednesday:
07:00 - 21:00
Thursday:
07:00 - 21:00
Friday:
07:00 - 21:00
Saturday:
14:00 - 18:00
Sunday:
14:00 - 18:00
Reviews of Walgreens Pharmacy
"Do not use this pharmacy. About a year ago, I had picked up a prescription that was supposed to be a 90 day supply.. I soon realized they only gave me a 30 day supply. I call them, was on hold for 30 mins +, got told they need to check the cameras because I was "selling" or using the pills incorrectly. After about a week of waiting, they never back to me after me calling several times for my prescription. I go in person to ask them about it and the girl was very rude and handed it to me, didn't not apologize for the inconvenience. They had it ready the whole time but never said anything. Fast forward to today, 3/14/24. I go to the pharmacy to pick up a prescription at 12pm, waited in line for 35 minutes and ended up walking out due to having to go back to my job. I come back at 5pm and am waiting in line for about 10 minutes before someone came up. The young man that was working the drive thru asked his coworkers if anyone was helping the front and the African American girl laughed and said no. Then my prescription wasn't ready - but no big deal because the lady that helped me was very nice and respectful. After being told it would be about 10 minutes for my prescription to be ready, it’s ended up being 30 minutes. They also are NEVER on time with their prescriptions. You can't get ahold of anyone on the phone. They don't take their job seriously which is sad considering this is for peoples HEALTH. Nothing but bad experiences here. Will be changing my pharmacy. [ Add photos"
"Avoid this pharmacy for your own sanity. Terrible customer service experience. Consistently poor customer service via phone and in person (on hold for min 15mins everytime I called). Meds are never ready on time, and the staff seemed indifferent and unhelpful, making it a frustrating overall. Save yourself the time and headache and find an alternate pharmacy."
"If you try and call to check on your prescription they will hang up on you. I drove all the way to this place on hold and stood in line watching them pick up and put the phone back. They didn't have anyone in the lines prescriptions ready. They didn't even have the most basic prescription my wife needed for covid available and we gave them over 24hrs to fill the prescription. Use any other pharmacy this one is a hazard."
"The poor healthcare in Vegas extends to the pharmacies as well. I have sat on hold for 45 minutes before until a staff member answered the phone and hung up on me. One time the person who answered the phone lied and said my prescription hadn’t come in yet, only to discover based on the date on the bottle I eventually received that they did in fact have it (she didn’t even check). They frequently mess prescriptions up and incorrectly bill insurance, and run out of stock of common medications. If you ever need to speak to someone here or have them do anything for you, there is a chance you may pass away from old age before they get to it, and that's assuming they don't screw it up. Now I’ve been waiting almost two weeks for my prescriptions to be transferred to a different pharmacy and these people are likely being deliberately unhelpful, not answering my new pharmacy’s calls. Use literally any other pharmacy in Vegas."
"I would highly recommend switching to any other pharmacy except this one. Here’s why: My wife had covid and she needed an inhaler in order to breathe. Spent 4 hours in the ER, and they sent the prescriptions to this address. I called in the morning since she wasn’t released until 2am, to verify they received it and when to expect it to be ready. It took 22 minutes before being rerouted to the IVR (main Walgreens phone line) and then having to call again and holding for an additional 10 minutes. Finally someone answers. I explained the situation and how it needed needed to be switched to her new last name, so insurance is billed properly) and we would be ok. The person on the phone said it was ok and pushed it through as a cash price and said to bring all documents and they would do it in store and it should be ready in about 1.5 hours. Perfect. I went in 2 hours later ( just incase they were busy and to give them some time…mind you I’m now arriving at 2pm when the prescriptions were sent at 3am the morning of) and was told that the prescriptions weren’t ready, they weren’t onsite, and they were being filled by their warehouse in AZ and it wouldn’t be ready for at least another day except for one of them (which was the least important one). The whole situation was inconvenient and lack of attention to detail. My wife had to call (who can barely talk and gets very winded with long conversations or doing basic things) and a manager said she could push it through and they magically had all the prescriptions in stock. How did they just magically appear? And why did it have to take talking to a manager to get it done?) I had the prescriptions transferred to CVS, talked to someone within 30 seconds and they had me in and out with all 4 prescriptions within 30 minutes. Please beware of this pharmacy. Try your luck anywhere else before being forced to use this pharmacy."
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