Ultimate Choice Restoration

"I’m the victim from a water damage from upstairs unit. The property management company hire Ultimate Choice Restoration. For a small job it took more than 1 1/2 month At the end of job I was told the toilet flange was rusted needs to be replaced I need to pay $250 to finish the job. When their worker removed my toilet no one said anything. I offer to pay for the parts but the answer is no ( parts is about $30-$50 since they were paid to put back the toilet already ) I used to work in construction I know this bathroom water damage job can be done within one or two weeks. They come multiple times and always something new needs to be done they can’t do it right away coming back next week. They make good money from insurance company but don’t work on a timely basis and ask for any more money even from the home owner. This is a money hungry company will take more time to finish work from my experience. I paid another plumber to finish the toilet because I don’t want to deal with Ultimate Choice Restoration anymore."

"You can't judge the quality of the work in the short term. In the short term, everything seems to look good. I had this company clean out the mold, and fix up my bathroom a few years ago. They did the tile flooring, remodel the bathtub, and install new toilet. A few weeks ago, I notice the sealing along the toilet is breaking down, and it was a little wet. I didn't think it was a big deal, I thought the seal is suppose to break down anyway. I was gonna to re-seal the gap, prior to doing it, i clean out the toilet and tighten the toilet bolt, it turned out the bolt was rusted and broken completely. That explain the toilet micro-movement, breaking down of the seal, and leakage. I had to remove the entire toilet itself, it was moldy, nasty underneath, the toilet flange wasn't well secure to the floor, only 2 screws were used, and the dam toilet rocks, that's why overtime, the bolt broke. That's un-acceptable shady work, had the worker placed a plastic shim to prevent the rocking, none of these would have happenned. These are unscrupulous people, who are out to get your $, and screw you at the same time, they think they'll get a chance to come back to get your $ again. BEWARE, SCAMMERS."

"Ultimate Choice Restoration was AMAZING!! They came out immediately after the water incident in my home and were very thorough in their inspection and analysis of the problem and what to do to fix it. Once the water was addressed, Joe Meddaugh came and did the repairs and he was amazing too! Did phenomenal work - can’t even tell there was a problem!! Must say that everyone who I dealt with at Ultimate Choice was so nice and courteous. Hope I don’t have any more issues in my home but if I do, they are truly my go to!!!"

"An almost catastrophe from water! We had a VERY positive experience with Ultimate Choice from beginning to end. We are seasonal residents in a two story condo community in LV. In early January, we were at our home on the east coast when our condo association manager contacted us to say that there was a “significant” water issue in our unit. It was first noticed by the adjoining neighbor as water was seeping under the adjoining wall. When our manager arrived and arranged entry into our unit, there was almost 2” of standing water on our tile floor. Water was cascading out of our heat exchanger in the attic. Within a few hours, UCR was on the scene with many commercial dehumidifiers and fans to begin the drying process. When we arrived the following morning, we met Steve Feris, UCR President, who clearly had ULTIMATE experience. His team had moved and/or covered our furnishings and cut out and removed large sections of drywall and insulation. Steve thoroughly explained his mitigation strategy to circulate hot air under floors and through the ceilings. It was effective and efficient, with the least amount of drywall removal, which would save us money on the rebuild. The rebuild was conducted during our absence. When we ultimately returned, we were amazed at how flawless the work was completed. We can’t see the drywall seams. The rough-coat finishes and the paint on the walls and ceilings blended and matched perfectly. During the entire process, Steve and Ashleigh were responsive to emails and phone calls. Highly recommended."