Lam Family Medicine 1188 Bishop Street, Honolulu, HI 96813

"This doctor dropped the ball numerous times, giving me referrals to doctors who don’t even treat my condition. Then took no responsibility for his actions and left me high and dry. His staff is truly abusive and unhelpful. Just terrible demeanor on the phone trying to get help from them. If you have a choice, just go somewhere else it’s not worth all the trouble."

"Caring for my elderly father has been a challenge, and Dr. Lam has been exemplary. He takes time to explain and answer all questions, and I feel confident in the quality of his care."

"Amateur hour. made an appointment last week which they called 24 hours before to confirm, I called back, confirmed it, and today they claim they never spoke to me that the doctors wife went into labor and they told me not to come. I get that people make mistakes but don't go blaming me and telling me conversations never happened when they did. This review is aimed at the staff not the doctor. I skipped lunch for nothing. Response to reply: yes, you called at 10:30 AM the day before, to which I returned the call and was told that it was a simple confirmation call and that I would see you tomorrow. Imagine my surprise when I called that I was outside and looking for parking when you informed me that the appointment was cancelled. Life happens I'm not upset with the doctor, I don't appreciate you telling me the conversation never happened without so much as an apology. Distorting reality is called gaslighting. I don't appreciate it. Next time just own it."

"Dr. Lam is one of the most caring providers I ever met. He really cares about his patients and is very honest. His staff made it easy to transfer my old records from my previous provider. I highly recommend him."

"Dr. Lam is one of the best doctors I've ever seen as a patient. He is attentive, listens to all my concerns, is consultative without passing judgement, and just an all around cool guy! The office staff is just as kind and friendly. If you're looking for a family care provider, look no further because Dr. Lam is the total package!"