Dollar Loan Center

"They asked very invasive questions, having asked me to verify my entire SSN, address, full name over the phone, what I needed the money for and didn't accept a general answer (like unexpected medical bills). I have borrowed from DLC a few times before and had no issues paying them back on time and in full. Made the experience sort of humiliating. I will not be using DLC again."

"I want to thank Jenna for her awesome customer service. The system went down and she said she would contact me later in the day to let me know if the loan would be able to be completed. She actually did call me and even though we could not complete the loan I was amazed she actually called back. The next morning she called and said things were fixed and we could complete the loan. Thank you Jenna for demonstrating what customer service should be like and you made the process easy."

"I went in to get a small loan, I was nervous, uncomfortable because my credit is bad but I am working on it. I dealt with a woman named Angelina. She immediately made me feel at ease. She was fast, very professional, and she got me the loan. There was nothing unpleasant about the experiencd."

"Called in advance was told to bring down my paystub proof of adress and ID to location. Went down to location and was told that i needed to show them my phone bill. Nowhere on webstite or in any of the terms and conditions does it state this and i was never imformed the multiple times i called. Worker told me there was nothing he could do and i was told to leave. Worst customer service i have ever experienced"

"Hi, my number has recently started getting texts calling me by "Jose", and I didn't get them until I went through this service and haven't had time to come by and blocked their number. These texts are giving me random links and I have only given Dollar Loan Center my number, the staff is putting peoples number on spam websites that harass you to click a link if you ignore their phone calls. Dont use this service, they will put your number on soliciting lists if you dont pay on time because they hate having to call people."