American Housekeeping Reno-Sparks

"Unreliable. Late arrivals. Mediocre cleaning result. Service cancelled."

"Wonderful service, used them twice, but sadly moved out of their service area. Customer service and the cleaning crew are both top notch!"

"Great services and super friendly staff!! Brittney is very helpful and patient when I asked for a quote and some other questions. The cleaning ladies also worked very efficiently. I am a returned customer and will be happy to use their services in the future."

"The person who answers the phone and came out to do the estimate were lovely and nice. They cleaning service was incredibly disappointing. When the estimator came out I showed her everything and asked if we needed to move products out of the shower and counter and she said no. The cleaning crew did not move the products off the shower shelves and didn’t not clean them leaving the shower dirty. They did not touch one of my two bedrooms, they did not make the only bed in my home, they did not clean the baseboards even though I asked for that specifically and the estimator made a note. There were many surfaces that don’t look like they got touched, they didn’t clean my laundry closet as the estimator said they would, you can tell they were in a hurry because they didn’t even wipe all the cleaning products off the faucet and they didn’t clean all the glass surfaces in my home. They did not charge me for the service after I called and told them the quality. They did offer to send the crew back out which I appreciate but considering it was my first service and not only did they not do half the things they were supposed and the stuff they did clean wasn’t well done i did not want to have them back out and I will not be using their service in the future."

"Had a move out cleaning done. Told them they didn't need to do the floors or carpet but didn't say wipe all the trash onto the floor and leave. Cupboards were not completely clean. Oven was barely done, dust on top of fridge and in vent that was not hard to get to. Closet shelves don't appear to have been cleaned. Medicine cabinet still dirty. All staff was friendly and timely though. Also gave them $200 and was given back no change."