Healthy Hands Hawaii LLC

"The waiting room is 2 old, uncomfortable chairs OUTSIDE the front door. Office doesn't have air conditioning. The practitioner is a single-person operation (receptionist, billing, & occupational therapist). She spent more time talking about billing then actual therapy. Very unprofessional: didn't apologize for running 15min late, talks down to people (me & the patient before me), didn't knowing prices (admitted to having different pricing for different policy holders & my portion would be 30% of whatever the cost to my insurance would be); eventually shouting prices at me while walking down the hall after she called a consultant. I tried to twice to tell her to slow down her speech cadence as it was making me nervouse and hard to understand (everything from the exercise to billing). Perhaps it was an off day and she was running late, but her very negative, condescending attitude about what she does NOT do and more concern over billing than my rehabilitation was NOT pleasant. I ended up walking out after only learning only 1 exercise and the conversation got to billing. The good news is that she didn't charge my insurance for the visit. Avoid at all cost."

"Not very friendly here. Still have a mask policy which is fine. I arrived early to make sure all paperwork was correct and waited until my appointment. When it was time they asked me about a mask. Could’ve been brought up earlier. Had my referral moved to a more reputable clinic. Need to make sure they don’t charge my insurance."

"The worst! This lady was mean to my caregiver, wouldn’t let him sit in, and wasn’t very helpful overall"

"We have been treated three times by Kelly at Healthy Hands. I keep wanting to call it Happy Hands as when our sessions are done we are happy and so much improved. Both my husband and myself are so grateful for her service and expertise."