Mary Love Realtors
75-5660 Kopiko Street, Kailua-Kona, Hawaii 96740
About the Business
Mary Love Realtors is a leading real estate agency located in the beautiful town of Kailua-Kona, Hawaii. With a prime location on Kopiko Street, our experienced team of real estate experts is dedicated to helping clients find their dream home or investment property in this stunning island paradise. Whether you are looking to buy, sell, or rent, Mary Love Realtors is committed to providing top-notch service and personalized attention to ensure a smooth and successful real estate transaction. Trust Mary Love Realtors to make your real estate dreams a reality in Hawaii.
Contacts
75-5660 Kopiko St APT A5, Kailua-Kona, HI 96740, United States
Opening hours
Monday:
08:00 - 15:00
Tuesday:
08:00 - 15:00
Wednesday:
08:00 - 15:00
Thursday:
08:00 - 15:00
Friday:
08:00 - 12:00
Saturday:
Closed
Sunday:
Closed
Reviews
"i am not one to write a review, but i scheduled an appointment to tour an apartment and the realtor never showed up, and the house looked occupied. i got a call 30 minutes prior to the appointment and confirmed with the lady that i would be there. but she never showed up even after calling 5+ times and staying 30 over the appointment time. i emailed asking what happened, and got a single response asking for more info, then never heard back. called the office left a voicemail, got nothing back either. overall just wasted my time and money which is a bummer."
"DO NOT rent from these people if you do not have to. My rental experience with them for a few years was terrible. Condo was left dirty at my move-in day. Issues constantly not fixed, BAD handy man work when something needed to be fixed. Andrea will CONSTANTLY dodge the calls of a man in favor of talking poorly to your wife when she cannot get anyone to properly peform a repair in a timely manner. They are very petty about move out cleaning and will blame pre-existing well documented problems on you if you do not protest very firmly. Avoid this office if you can, and if you find youself wanting to rent from them, read the hawaii tennants rights laws, do not accept rent price hikes, and document through email with pictures ever single issue and repair that is done, because Andrea will try to suck every dollar out of your security deposit when you move out if you dont deal with her firmly."
"I found a condo for rent online from the Mainland. It was a perfect fit for us. Price and location was perfect. Only a 5 month lease. My wife and I never had a problem qualifying for rent or house purchases. I ended up with Kelly answering the phone when I called. At first she seemed to be interested in helping us . Later she told me it was company policy that we needed to look at the condo in person, knowing that we were on the Mainland (I have yet to see that policy in writing. That was not possible. I told her all the pics were perfectly fine and i would even sign a document stating Ill take it as is. Later she suggested I have someone look at the condo. Im assuming a colleague of hers as she mentioned she was a Realtor. Problem is I would have had to pay this stranger a fee. Next it was "Face timing" I agreed but I would need time to setup my phone to use that feature that I was not experienced with. When I called her to do this video she was so rude and snobby. She talked to me like I was some dipstick from Texas because I never used Face Time. I finally told her I was uncomfortable giving her $40 for app fee if she was going to continue showing the condo. In her rude fake accent she continued to talk over me and told me she was to busy at that time. Yet time was of the essence (her words). She continued and then tells me that the owner of the Condo looks at your personal info and makes the decision if you get approved. I finally told her to forget it if she was going to continue to be rude and talk over me. I have lived on the Big Island before and the stories about the Property Management Companies in Hawaii are true when they keep your deposit for no reason. I feel that Mary Love Realtors IS one of those companies. I ran away from them as fast as I could. Renters beware before you deal with this company."
"These people will lie, cheat, and take every advantage they have to steal your security deposit and make your life hell. They give you a huge cleaning instruction sheet but don't bother to clean the place before you move in, but they will keep a good chunk of your security deposit for a "cleaning fee" no matter how clean you leave it. They don't check appliances before you move-in. My washer/dryer was broken upon arrival and I had to wash my clothes in the sink until they replaced it. I have permanent stains in some of my favorite clothes. One of our toilets was broken upon arrival and it took them over 4 months to fix it. They lied about us to the property manager and the owner because we dared complain about these issues. They made up stories about us and have tried to evict us for bogus claims that they could not provide witness nor prove. Now they are forcing us out after 6 months because they suck at their job. We told them when we moved in that we needed a place for a year or two to get financially stable after moving. Not only do they not care that they are hurting us financially, but I begged them to let me stay a little longer because my father went into hospice care right as we got the notice. They wouldn't answer me for days, forcing us to find a place quickly so I can fly to mainland as soon as possible. I missed seeing my father by days and I ended up missing his funeral because I had to deal with this. My daughter missed seeing her only living grandfather one last time. I'm so insanely hurt by this along with everything else they've done. Mary Love should be called Mary Greed. They obviously don't care about people, only money. If you choose them take notes and pictures of EVERYTHING right upon move-in. I've never had landlords that are so untrustworthy. On top of that, not one of their employees can take an hour to do a final walkthrough with us over the weekend or after hours when my husband doesn't work. What the hell kind of people are these that they can't accommodate reasonable requests. Story from a friend: A former marine I know moved to Kona with his family. They rented a place from Mary Love which happened to have a $1,000 past due electric bill on it. The electric company tried to force this family to pay for it, and Mary Love wouldn't help them. Wow. They ended up high-tailing it to Oahu where they could trust people."
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