Bath & Body Works 1450 Ala Moana Boulevard, Honolulu, HI 96814

"I really don't recommend this place if it's your first visit to BBW. First of all, all employees seem to be unprofessional and lazy to respond. Furthermore, Yana at the checkout is showing that she is really unkind and doesn't want to work in a low voice that makes her understandably unable to understand. Maybe I'm racist because I'm Korean. What is certain is that after eight years of experience in various countries, Yana needs to rethink whether it is appropriate to work in that store where tourists often visit. Thanks to Yana, I almost ruined the day, but thanks to Aesop's friendly staff, I feel better again. If you don't want to leave the shopping center feeling bad, go bbw first. Every other store would be better than that"

"Coming to the store to actually smell what i buy and they have different prices, making me order online so i can get the discount (crazyyy to pay 5$+ for a soap) , waiting for them to receive the order, it takes forever. Here i am done with Bath and Body Works"

"Frustration Online order pick up! I ordered online on 8/29/23, came to pick up on 9/1/23. As from the picture, it said "Online order pick up here." Thats why I was waiting there with my baby in a stroller! No one came to help, I was there at the same time with other people waiting to check out, I dont ask for priority, I just want someone to tell me that they got me Or they will help me soon! But I was the last to get help! The cashier clerks all ignored me! SO what does this counter mean then? USELESS!Again, I waited there for more than 15-20 mins, they totally ignored us without saying a word, making us feeling so awkward! After all other checked out, Joanna came to get my order finally! She was calm despite my frustration, thats why I give out 1 more star here for her! This store has been my spot all the years since 2015, even during Covid, but from now on, its a No No! VERY DISAPPOINTED!"

"This store is one of the best stores ever This is a wonderful store lots of hand care Shower gels and more I will recommend this place for anyone"

"So many scented smells in this shop ! And you will certainly lose your sense of smell in no time ! This is my wife's favorite shop ! We come here every time we visit Hawaii ! Staffs here are nice !"