Hawaii Department of Agriculture Animal Quarantine Station

"I would assume animal lovers would work here and I dont feel like thats the case. Luckily my dog didnt have to stay here, but the vibe is very bad. Employees are standoffish and rude. Avoid at all costs."

"My two cats were placed here luckily for only 6 days due to the mandatory 30 day quarantine from the date of the FAVN rabies test. Our lease was up, so there was no way we could wait another week in Texas, and we were moving permanently to Oahu, so a week in quarantine seemed like a short price to pay instead of pushing back my flights. I was able to show up with all their paperwork on the sixth day and pick them up. The process for pick-up was very quick and straight-forward, but if possible, definitely try for the direct release from the airport! Owner guilt was real and hit hard, but I only had 4 weeks to get all their paperwork and blood test done, so a quarantine was expected. My cats were fine, they had food and water available, but they immediately began meowing as soon as they heard me and happily got into their carriers to go to their new home. Also, just be prepared to pay a chunk of change if you opt/circumstance forces you to go through this process."

"The Hawaii Department of Agriculture, Animal Quarantine Station has been such a life-saver! I know the process of importing your dog or cat is beyond stressful and especially with dealing with the paperwork, but with patience and persistence magic happens! My family and I are about to leave to go to Kona, Hawaii and bring Kona, our Medium Goldendoodle on vacation with us. Although, it was beyond stressful to do, we managed to work through the process and get everything done. The biggest thing to bringing your dog with you to Hawaii is to be diligent about the paperwork and keep track of the checklists necessary for your travel. Additionally, Ali'i Veterinary Animal Hospital was extremely helpful. I know this review may seem shocking, but the honest truth is people are genuinely kind and are willing to help you if you treat them with the Golden Rule. Thank you so much, Tracy and everyone involved in the process of bringing Kona with us to Kona!"

"Unfortunately our animals may end up here as a result of the FAVN test, or for other unforeseen reasons. Our 4 yo Japanese Akita spent time here as well, and I believe it may have been harder on us than it was for him. Coming from Germany, this was the last thing we expected after we hired a pet mover to facilitate a smooth transition. Is this the Ritz Carlton for your animal? No Is this a state funded facility with a team of ppl who genuinely care for the pets that are given to them while in transition? Absolutely, without question. No one wants to keep you from your pets, but love, patience and respect go much further in any situation than anxieties, accusations and intimidation. (a wonderful staff that both my husband and I witnessed being mistreated by pet owners) yes it is a stressful experience, but the staff is their to help The facility is not new; but very clean and well kept, fresh water is plentiful, food is desirable. The staff watches each and every pet in need of special attention, which they deliver accordingly. (our dog wouldn’t urinate in his own individual area and he was given special care for this; thanks Tina!) Even consideration was given for our dogs thick Nordic coat...shaded and cooled by the trade winds. If you are reading this w concern over your own pets well being while in quarantine, rest easy...your pet is being well cared for."

"Definitely not impressed with my dogs quarantine here. The cages are outside in the heat. Also, my dogs were damn near starving when I got them. The were eating some much grass. Then when I got them home to feed them they ate so much they started to gag. Furthermore, the staff is something else. They are grumpy for no reason. If this place wasn't mandatory, if you don't do direct release,I would never let my babies go back here."