Kilani Pet Clinic Inc
810 Kilani Avenue, Wahiawa, Hawaii 96786
About the Business
Kilani Pet Clinic Inc is a leading veterinary care institution located in Wahiawa, Hawaii. Our dedicated team of professionals provides high-quality health services for your beloved pets. From routine check-ups to emergency care, we offer a wide range of services to keep your furry friends healthy and happy. Visit us at 810 Kilani Avenue and let us take care of all your pet's health needs.
Reviews
"They were terrific, but closed in mid-2023 as the vet retired. Missing you all."
"Our special needs cat Jennifer angel belle needed emergency treatment yesterday. Dr Carol and her ENTIRE STAFF have always been our Jenny Belles' medical team. They took her in right away when they opened and helped her with her impacted belly. Jenny Belle was very happy&felt so good last night she meowed&squacked at me wanting a second dinner! Dr Carol&staff always treat Jenny belle so well ! I highly recommend Kilani Pet Clinic!"
"Quick to respond, nice people, but they are overpriced for the services they provide. My dog got two shots and a health certificate and it was 200 bucks. They saw my dog for all of five minutes. Not impressed but it helped me out so I can’t complain too much."
"My dog had breathing problems. I was so worried that the bill would be more than I could afford. I am grateful that they focused only on what is needed at the moment for the problem. They treated my furbaby well. He is usually shy but he didn't mind be treated here. We like it here!"
"I’ve visited this place in the past for my dog’s eye pressure checks and once when she injured her dew claw. All of those experiences were wonderful, but things have clearly changed since 2015. Fast forward to 2020, after a move back to the island in 2019, my dogs were due for their one year checkup. I immediately remembered how great our experience was here, so I called and I asked how much the appointment would run (so I could change vets if too expensive) and was told $105 each dog. So, I scheduled an appointment. Imagine my shock at the end of the appointment when my total was $302. No added services, just an exam fee, a fecal exam fee and Heartworm test for two dogs. That’s pretty pricey and definitely not what I was quoted over the phone! I was told everything went ”fine” during my two dogs’ appointment, but supposedly my Boston terrier bit one of the techs, which he has never done before, so that sort of disturbed me. What happened In there that he turned aggressive? Fast forward two days later and I get a call from someone at the office saying my dogs were positive for a parasite they found in their fecal. Why did I get a phone call two days later? It doesn’t take two days to run a fecal. I asked a lot of questions and the gal on the phone was really nice, but she didn’t know the answers to a lot of my questions. Just a lot of repeating and unclear answers. By the end of our conversation I was more confused, do you get the parasite from water or soil? Both? She wanted me to come in and get the dogs some medication the following day (they called me after they were closed). So, it’s been two days and now it can wait another day? Furthermore, she said I’d just administer these pills and we would be done. No follow up appointment to make sure they are clear of the parasite? According to my research, this medication has a ~65% efficiency rate. That means, there is a possibility it doesn’t work for one or both of my dogs. How would I know if we don’t do a follow up? Doesn’t seem right to just throw medicine at someone. My dogs have no symptoms of this parasite & I am not one to give my dogs medications they don’t need. With the two day lapse and the lack of information I’m getting from this place, I feel like the best thing to do is to get a second opinion from another vet and just eat my $300 bill at this place. Disappointing for sure. I won’t be returning."
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