Roto-Rooter Plumbing & Water Cleanup
2106 Lauwiliwili Street, Kapolei, Hawaii 96707
About the Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup is a trusted institution located in Kapolei, Hawaii, United States. As a general contractor and plumber, they specialize in providing top-notch plumbing services and water cleanup solutions. With their experienced team and quality products available in their store, they are dedicated to helping customers with any plumbing issues they may encounter. Whether it's a minor leak or a major water damage situation, Roto-Rooter Plumbing & Water Cleanup is the go-to destination for reliable and efficient services.
Photos of Roto-Rooter Plumbing & Water Cleanup
2106 Lauwiliwili St Ste 101j, Kapolei, HI 96707, United States
Reviews of Roto-Rooter Plumbing & Water Cleanup
"Roto-Rooter responded right away. David Ramos accessed the situation thoroughly and got to work! Within about an hour, he was testing the water flow! So quick, efficient and professional. Thank you David and Roto-Rooter!"
"The bad news: We had another evening, emergency plumbing issue. It's an old house. The good news: Yet another great experience with Roto-Rooter! Dispatch sent out David this time, and we couldn't have asked for a more thorough, honest, and personable technician. Once the problem was diagnosed, he clearly explained what needed to be done and gave us a reasonable estimate for service. He talked us through each step and was careful with our old plumbing. Also, it was great chatting with this really nice young man! In the end, no high pressure add-on charges, no surprise fees, and no shock when given the final balance for services like the what we've experienced with another highly visible emergency plumbing service. From now on, we're calling Roto-Rooter for all of our plumbing needs."
"New home owner, I called Roto-Rooter to get a quote on a plumbing issue. Pita Hiko was dispatched to my home within 2 hours. Customer service was excellent and efficient on the phone. Pita was extremely professional and had outstanding knowledge of the situation. He took the time to explain things to me as he went through the assessment. He stayed until he was sure of his assessment. He was extremely personable, helpful, and diligent. Great service overall and definitely a trustworthy company."
"I called RR at 5:45pm since both my toilets were blocked. They gave me a 4 hour window for repair. At 8:45pm they call and say they can’t make it (what happened to 24/7??). They were hung up on other jobs. They could come the next morning. I now have a house of 7 with visiting family with no toilet for 18 hours. They end up using public park down the street for the restroom. RR guy came the next morning and repaired it. Nice guy, very efficient. No major reason for clog. Tell me on the front end you can’t make it. Don’t lie to me."
"To be fair... 5 stars for Rance as the Plumber that came... he was efficient, informative and professional. The 3 stars is for this mainland based plumbing company that kept postponing my appointment 3 times and having no idea on actual estimated time of arrival for their plumbers that come service the job. They told me the plumber was on the way...and an hour later I called to see if they were still coming and they were driving from the opposite side of the island still..... wish they had a more local call center. Plus prices with this company seemed pretty expensive.... they did offer a discount for donating food for a food drive though."
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