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Navy Gateway Inns & Suites Arizona Hall
Battleship Drive, Joint Base Pearl Harbor-Hickam, Hawaii 96860
About the Navy Gateway Inns & Suites Arizona Hall
Navy Gateway Inns & Suites Arizona Hall is a comfortable and convenient lodging option located on Battleship Drive at Joint Base Pearl Harbor-Hickam in Hawaii, United States. This institution offers well-appointed rooms and suites for military personnel, their families, and authorized guests. Guests can enjoy a range of amenities including complimentary breakfast, on-site dining options, fitness facilities, and easy access to nearby attractions. Whether visiting for business or leisure, Navy Gateway Inns & Suites Arizona Hall provides a welcoming and relaxing environment for guests to enjoy their stay in beautiful Hawaii.
Photos of Navy Gateway Inns & Suites Arizona Hall
Arizona Hall Front Desk 1623, Battleship Dr, Joint Base Pearl Harbor-Hickam, HI 96860, United States
Reviews of Navy Gateway Inns & Suites Arizona Hall
"Constant AC running. Front desk told me it's on central AC. Unhealthy to sleep with it kept this cold while on orders. How can they put out these cards asking customers to conserve energy where customer cannot actually do anything about it? Front desk says to use a blanket and try opening the window. Neither seem to help and I'm not getting enough sleep."
"$140+ per night for what amounts to a low end motel room with 1990's era dial up speed wi-fi. Nice of them to use the loudest leaf blowers ever made for over an hour right outside the rooms at 0800 on a 24h ops base. Bed is decent and the AC works, that's the end of nice things to say. Like everyone else, only stayed here because we didn't have a choice."
"This place is terrible! The lodging was booked for me and if I had a choice I sure would not be staying here. It took over 30 minutes to find our reservations. I was booked on the 3rd floor, and there's no elevator for my 2 weeks worth of luggage. The rooms do not have their own temperature control. The bed is fair, the pillows are horrible, they feel very old. My bathroom did not even have half a roll of toilet paper and there were no spare rolls. They do have paper towels which came in handy. The location is very bad in that you cannot walk to anything and it is very difficult for people to find you here. The absolute worst part was that there was no Internet/Wi-Fi or television throughout my entire stay. I felt really bad for my fellow travelers who did not have a US phone number since we are stationed overseas and we're counting on the Wi-Fi to communicate with family and order food, etc. The front desk staff was nice. I will do everything in my power to never have to stay here again!"
"I was passing through on the way back from a deployment and had no choice but to stay here. After what I have experienced, if given any choice at all, this place would be my last one. When I first arrived the room seemed comfortable, dated, but comfortable. I unpacked and settled in for the night. The next morning I got awoken to a swarm of ants all over my bed. I notified the front desk and went to down to request my room be cleaned. Without even an apology he told me that ‘Well there is not much we can do today, the pest control service will come in Monday but we will change the sheets’. I didn’t argue with him and left for the day and had a great rest of the day...until I came back that night. I immediately checked the bed and again it was infested with ants. I decided I was going to request another room and went down to the front desk to ask for a switch. Again, I brought up the fact that I had ants in my room and right from the get go the ladies at the front desk were argumentative. They insisted they go check for themselves if there were ants. I didn’t put up an argument and let them check. The building manager supposedly went up and checked and said she could not find the ants (which I have pictures and a video of) and claimed I had someone else in the room with me instead because there was long hair on the bed (it was just me in the room), again another example of the bad housekeeping at this place. I told them about the pictures and the older lady in charge finally gave in and said ‘fine, we’ll just give you another room’. Still no apology but I thanked them and went up to my room, where the key didn’t work. So I went all the way back to the front desk once again to have my key fixed. This time, in the first display of professionalism I have seen during this stay, the building manager came up with me to make sure I could get into the room. Now this room at least was not bug infested but had a broken AC, no hot water and the coffee maker didn’t work at all. I don’t usually write reviews because I like to give places the benefit of the doubt, but for this place I had to make an exception. If you’re planning to stay in Hawaii and have a choice I would recommend you avoid staying here at all costs, enjoy the island and what it has to offer, don’t let this place ruin it for you."
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