Hale Makai Cottages
4400 Oneone Road, Hanalei, Hawaii, United States
About the Hale Makai Cottages
Hale Makai Cottages is a charming lodging option located at 4400 Oneone Road in Hanalei, Hawaii. This institution offers cozy cottages for rent, perfect for those looking for a peaceful getaway in a beautiful tropical setting. Whether you're looking to relax on the beach, explore the lush surroundings, or simply unwind in a serene environment, Hale Makai Cottages has something to offer. As a real estate agency, they also provide assistance to those looking to purchase property in the area. Additionally, their travel agency services can help you plan your dream vacation to Hawaii. Experience the beauty and tranquility of Hanalei at Hale Makai Cottages.
Photos of Hale Makai Cottages
4400 Oneone Rd, Hanalei, HI 96714, United States
Reviews of Hale Makai Cottages
"Omg! What a quaint and charming little zone with gorgeous views and stunning sunsets. Conveniently located to many wonderful beaches and sites as well as restaurants and shops. Feels very private and secluded but is only a hop, skip and jump away from anything you could possibly want. The staff is very friendly and helpful when you need them but not lurking around constantly, invading your privacy. The cottages are sto ked with just the right amenities and the decor is minimal and not overwhelming. They make you feel right at home, like going to uncle's cabin when you were young. If you want to explore true Kauai and get away from the big resorts and tourist traps, if you want to truly unplug and replenish your soul with nature's beauty and splendor, then Hale Makai Cottages is the choice destination!"
"My only hesitation in writing a fantastic review is that I don't want to let out a good secret but, they deserve it. This place was awesome, if you know what you're booking. It is quiet, out of the way, beautiful, and steps from the beach. It was exactly what we were looking for and we had no problem with the small roads, one lane bridges or anything else that is inherent with a property in a location like this."
"The location is beautiful but there were many problems with our cottage and there is nobody on site to help. The website described our cottage as having a gourmet kitchen yet it didn't have a working oven of any kind. The bedside lamps in the master bedroom didn't work. The owner's response was unprofessional. We will never go back."
"Do not book at these cottages!! We booked a room for seven nights and paid in full. Unfortunately, floods hit Kauai and washed out the road that leads to this area. The mayor issued an emergency rule that all rental properties cancel bookings in the month of May. Susan sent an email refusing to give us a refund; she claims that since it’s a family owned business, cancelling bookings could threaten her ability to stay open. Her business decision is to keep all the money her guests have already paid yet do not have to provide accommodations – quite a scam! When the floods hit Kauai on April 14th, Susan did not reply to repeated messages, emails, or update guests on the status of the resorts. Finally, on May 7th, she sent an email letting us know that we do not have a place to stay and that she is keeping the $4,114.42 – I suppose this is a much better tactic than a GoFundMe account to keep her business running. If you are looking at staying here, DO NOT!!! Definitely look at Hanalei Colony Resort! They not only updated their website and Facebook page notifying their guests they would have to cancel all bookings until the end of June, they also refunded all their guests. Susan’s response to me about HCR refunding their guests is that they could refund guests because they are now a relief effort site. Susan is selfish, and I can only imagine the service – or lack of service – she would have given us if we had stayed on her property. There may be several reviews of how nice the cottages are but look at her poor reviews – they are for poor customer service and her lack of cooperation to help guests. Her refusal to refund guests who can’t reach the property due to the mayor’s order is not poor customer service but a reflection of her selfishness."
"Cottage #2 is the Best Unit. My wife does the arrangements and scored unit #2, which is ocean front with a great deck and view. The 2 bedroom unit is very modern and spacious with high quality tiles and furnishings. Having no AC is nice since you mostly don't need it but would have run it 12/7 which means you constantly have to acclimate. The reef access is easy and there were a fair amount of marine critters to see. The coral is mostly dead but just enough there to make it interesting. There was an endangered Monk Seal sleeping on the rocks just south of the cottages. If you see one be very respectful of its space. It's worth the premium rate since it is the best unit here. Only some minor cons, but worth noting for continuous improvement opportunities: 1) the grass was very high and needed cut, 2) a couple of pedestal fans would have helped in August when the wind laid down and it reached 90 deg, 3) a plastic spatula for the Teflon skillet would help the survival rate of the coating, 4) the porch should have an extension roof added for those rainy moments. Otherwise one of our best vacation spots ever. Thanks and keep up the great property."
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