Sierra Office Solutions

"Horrible customer service in all departments. We have a maintenance agreement but service is slow, response from rep is nil. It takes several emails and phone calls to get issues addressed, from toner to service calls to invoicing issues."

"Terrible company. They do not honor their supplies contracts. Toner never shows up on time and machine is constantly down because of it. Absolute waste of time and money. My supposed account rep never actually responds. Do yourself a favor and go somewhere else."

"Awful!! ZERO stars! After chatting online with Jen ensuring they can service the printer, then receiving a call confirming the model, then getting a quote via email and paying in advance online, I then receive a call from Annie saying they have no technicians in the area available and they are going to refund the payment! I was given some story about due to covid no techs available at the moment in which case why was it not scheduled out later?"

"Zero out of five stars if it would allow! Horrible customer service. Left us without a copy machine for over a month and then would not work with us on getting rid of our broken machine. Ended up having to go with another vendor just to get a machine that would work."

"Just Fantastic!"