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Med-QUEST
210 Imi Kala Street, Wailuku, Hawaii 96793
About the Med-QUEST
Med-QUEST is a healthcare institution located at 210 Imi Kala Street in Wailuku, Hawaii. Med-QUEST provides comprehensive medical services and assistance to individuals and families in need. With a dedicated team of healthcare professionals, Med-QUEST strives to improve the health and well-being of the community. Whether you need medical care, health insurance assistance, or guidance on accessing healthcare services, Med-QUEST is here to help. Visit us at 210 Imi Kala Street in Wailuku, Hawaii, United States to learn more about our services and how we can support you on your journey to better health.
Photos of Med-QUEST
210 Imi Kala St Potting Room, Wailuku, HI 96793, United States
Opening hours of Med-QUEST
Monday:
07:45 - 16:30
Tuesday:
07:45 - 16:30
Wednesday:
07:45 - 16:30
Thursday:
07:45 - 16:30
Friday:
07:45 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews of Med-QUEST
"Great place to go to when you can call or you go in person to sign up for Medical and talk to the worker and get the help you your Medical to see and make and appointment to get the help you need for your family...."
"They never have the right answers they always hang up on you and they're not there till 4:30. Everybody leaves that's important at around 2:30. They're very rude and then I'll just a knowledgeable and you never get past their supervisor to human resource or risk management. It shows the lack of knowledge and understanding compassion or any type of empathy except for their own"
"Just wanted to personally thank Norma for helping me with my case. She was able to help me with a billing issue that I had been dealing with for over 2 years. She contacted the hospital and gave them all the information they needed, which no one else in the office or med-quest system has been able to do for the past 2 years. So, shout out to Norma! You're the best!"
"BEWARE. Be sure you have thick skin before calling or visiting this office. The person we dealt with when attempting to help a friend was very mean, angry, unhelpful and accusatory. They named called and shouted at us. I feel very sad for people in need reaching out for help and finding very cruel people on the other end of the phone line. :( Compassion is severely lacking. Its hard to ask for help. I wish there was a place where people could reach out and feel kindness and cared about. So many are looking forward to the opening of The Lehua Foundation."
"My health coverage was canceled due to a clerical error. My physical address was mistakenly entered as my mailing address. I can not receive mail at my physical address. Since all the necessary forms were returned the office assumed I had moved and didn't want coverage anymore. I called in and was informed I would have to reapply. I tried to do this online. The site is full of bugs. My birth date, through computer error was mis-entered. There was no way to edit it. I tried cancelling the application and re applying, which was impossible because the system still assumed the wrong birth date and had no option for entering the data fresh. I tried to enter the website as a new user, nether was that allowed even when I changed to a new email address. So, I have no recourse but to assume full responsibility for the errors of this office. I am punished. I must now go down to fill out physical forms. I also happen to know that the enrollment period is closed."
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