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Primary Care 2 U
8515 Edna Avenue, Las Vegas, Nevada 89117
About the Primary Care 2 U
Primary Care 2 U is a leading healthcare institution located at 8515 Edna Avenue in Las Vegas, Nevada. Our dedicated team of healthcare professionals provides personalized and comprehensive primary care services to patients of all ages. Whether you need a routine check-up, treatment for a chronic condition, or urgent care services, Primary Care 2 U is here to meet your healthcare needs. Our convenient location and flexible appointment scheduling make it easy for patients to access the quality care they deserve. Trust Primary Care 2 U for all your primary care needs in Las Vegas.
8515 Edna Ave #160, Las Vegas, NV 89117, United States
Opening hours of Primary Care 2 U
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:30
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Primary Care 2 U
"Hoping someone reads this before choosing Primary Care 2 U for their healthcare needs. I have been a patient here for YEARS I believe since end of 2020 beginning 2021. I loved speaking with Josh and Shannon monthly for my medication refills and referrals for healthcare. The problem and why I will NEVER be back is because they had an issue with their billing department and their biller is an awful human being who is so condescending it makes you want to explode. This is what happened and ALL OF THIS is documented. I noticed I haven't been called for my monthly appointment (I've been doing telehealth appointments) and sent an email to Shannon regarding my refill 5 days ago. I told her I needed an appointment and she responded that he will call me Thursday. I ended up waiting and waiting, no phone call. Ok, she did mention possibly Friday. Friday came and went. Nothing. No communication at ALL. I also during this time, expressed my bp has been unusually high and needed to talk to him about it and possibly get medication. Nothing. I sent another email Friday evening after not getting ANY communication as to why he didn't call me stating that I will be available Monday and telling her he didn't call. I was totally assuming he forgot. I waited until after 1:00 Monday to call Shannon and she lets me know that she was informed MONDAY MORNING (couldn't call me though cause your office doesn't believe phones exist apparently), that I owed the office money and she was told a bill was sent and not paid and they sent out a SECOND bill THURSDAY (yep, the SAME DAY she told me he would call me), and until it's paid I can't be seen. I have received bills prior to this and have paid them immediately and with a card. I never have had to go to his office to pay or anything. Now, all of the sudden, not only will they not see me, they stated they DO NOT take cards and ONLY take cash or check. Shannon said if I have my husband bring down a check she will put me on the schedule immediately. As much as I kept apologizing to her telling her it's not her fault. I was still SO pissed that A. I wasn't notified and never got an invoice and B. NO ONE CALLED ME. Anyway, I asked Shannon why they didn't call, she didn't know. She told me it was a "company" so I'm assuming it was a separate entity. Tell me why as I'm looking for my check book after hanging up with Shannon I get a call from THIS OFFICE not a separate entity, telling me they are in billing. She explains that there was an issue with their billing and it didn't "charge you or anyone their copay since 2020 so we had to write it off". Yeah, ok and? I explained I never got a bill and did confirm my address. However, I explained we did have a mailbox break in in my complex in January and that's probably why I didn't get it and she said the 2nd bill was sent on THURSDAY. If it's Monday and the carrier already went to you Thursday it would have gone out Friday, I of course wouldn't have it by today. Even so, you're holding my healthcare hostage over $104! And possibly putting me at risk for a seizure if I stopped this med cold turkey! This person kept speaking over me like and not letting me talk. When I asked her why they don't take cards, crickets. When I asked her why they didn't call me, crickets. Then she gaslit and blamed ME for not paying a COPAY! Condescendingly stating "well you know you have a copay when you go to a doctor right?" I said, "I appreciate it if you don't speak to me so condescendingly because yes, I know but how do you expect me to pay something I have no idea the amount of or where/how to pay it and no bill?" Apparently you're supposed to guess and pay whatever amount with no further information. Her reply was, "Ok, I'm going to let you go now" without answering my question. I guess it's hard to be so loud yet so wrong but that's life. It was so bad my daughter started recording it on her phone on how she was speaking over me and what she said. Don't use them, EVER."
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