7-Eleven 1400 West Horizon Ridge Parkway, Henderson, NV 89012

"I was just there tonight and at this point considering never going back EVERYTIME I go to this location in the evening hours there is never any hot food I ask the lady working there she told me it's because they are throwing away alot of food About a year ago I gave this location 5 stars now I take it back Why advertise hot food when you don't make any at all to me that's false advertising"

"Disgusting store, trash all over and overflowing from cans, syrup all over counters, dirt on floors. Tons of expired food on shelves, sometimes for months past the best by date. Sales items are almost never programmed into the computer so employees do not honor sale prices. 9/10 times the washroom will be missing toilet paper and/or soap. There are dead bugs all over the store and flies. There was mold in the ice. Air machine has not worked in nearly two years. There was a rat in store last winter for nearly three days. Surprised the health department hasn't shut this place down."

"This is a perfectly good place to shop if you're not buying anything that's frozen or refrigerated. I worked here for a few short months starting at the end of February this year (2023), and I had to quit because of how badly I was treated by the store owner who was also my boss. I called out sick for two days with an ear infection and he proceeded to take away all of my hours and place me on call because I "called out an entire week for no real reason." I have never done that in my history of working, and never plan on doing anything of the sort. My mental health tanked into the ground and I struggled to pay any of my bills; my boss and manager knew of this, yet did not change my scheduling. The freezer (big black one next to the ATM) containing most of our frozen food and ice cream products broke, which I immediately informed management about, who then told our boss/the guy who owns and runs the store-- neither of them proceeded to remove the spoiled products from the freezer, and instructed myself and my coworkers to continue selling the spoiled goods since "everything was fine." All of those items completely unfroze and then refroze about three times in the span of a week. In July, I pulled and wrote off $84 worth of cheese out of the open air cooler that is between the nacho bar and soda fountain. Most of this product that was being sold had expired back in April, and had started to discolor due to the cooler lights. These are expired products that multiple people had been buying and eating for months, and no one (the employees, management, or our boss/store owner) bothered to check these items. It's also a good time for me to mention here that hardly any of us sales associates had proper training- there's an employee handbook that I didn't even know existed till about a week or two before I quit my job and I was unable to find the book either. I was later told by a fellow coworker that the handbook was probably on the top shelf of the cigarette closet- a shelf that I can't reach without a ladder, and the space where I should be able to put a ladder was nonexistent due to the amount of junk in the back office. Anytime I had an issue or a question and I tried to contact my boss, it was like pulling teeth with him trying to get him to answer and/or respond. I had been scheduled by myself on a Saturday for mid shift (2pm-10pm) and the CO2 alarm had begun to go off. I called my manager at the time and asked him what I should do and he instructed me to "call my father" who was also an employee (sales associate) at this location. He had already been there that day for an eight hour shift before mine started, and was not paid to come back down to the store and fix the problem. It is the job of the manager or the store owner to come down to the store and fix the issue, and hopefully/properly train their employees on how to resolve the problem in the future. The only thing we were really trained to do was to contact the only manager before contacting our boss since he "did not want to be bothered". There is also the issue with communication between the boss/store owner and his employees. I hardly ever heard from my boss because he made my father tell me everything! Even after I expressed to my boss that I would prefer if he texted or called me himself, he stated that "it's a 24 hour business and he can't count on me to answer my phone," and continued to treat my father as a messenger bird. I was scolded by my boss on one occasion for not stocking the cooler correctly. He made me feel stupid because I "couldn't follow the pictures". There were pictures placed on three of the doors which I followed the best I could due to not having the correct items sometimes; the other doors did not have picture guides and all of the sales tags that indicated where products should be places where either the wrong items or didn't exist to begin with. There are a plethora of other issues that I won't include in this, but they exist and I have no problem sharing what they are. I will no longer be shopping at this location. Do Better."

"Came to this store today to grab a quick snack before I headed into work and it's safe to say that I will not be back. I heard the boss yelling and swearing at his employee in the room next to the register. The slurpee machine was broken and the counters were all sticky."

"The associate refused to honor a sale price on their products. He didn't know how to work the register so he told me I will be paying full price. That's disgusting customer service. It's unacceptable and deplorable. With this economy people shop SALES. Then he tells me this problem has happened all day. I asked him if he ever felt the need throughout the day to call the manager and ask how to ring the sale merchandise up. Because a lot of people are coming in for it you think you would know how to work the buttons on your computer. He said no. I won't be back. I'll be telling everyone in the neighborhood also. Looks like Chevron will be getting my business from here on out."