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Times Pharmacy Koolau
47 388 Hui Iwa Street, Kaneohe, Hawaii, United States
About the Times Pharmacy Koolau
Times Pharmacy Koolau is a trusted drugstore and health institution located at 47 388 Hui Iwa Street in Kaneohe, Hawaii. Offering a wide range of pharmaceutical services and products, this pharmacy is dedicated to providing top-quality care and advice to its customers. Whether you need prescription medications, over-the-counter remedies, or health and wellness products, Times Pharmacy Koolau is your one-stop shop. Visit us today for all your pharmacy needs.
Photos of Times Pharmacy Koolau
47 388 Hui Iwa St, Kaneohe, HI 96744, United States
Opening hours of Times Pharmacy Koolau
Monday:
14:00 - 18:00
Tuesday:
14:00 - 18:00
Wednesday:
14:00 - 18:00
Thursday:
14:00 - 18:00
Friday:
14:00 - 18:00
Saturday:
14:00 - 17:00
Sunday:
10:00 - 14:00
Reviews of Times Pharmacy Koolau
"Times Koolau Pharmacy Manager - Erika Gutierrez Erika was kind and showed warm personal concern when I called her pharmacy location as a first time customer. Right away when we spoke she could hear the frustration in my voice after I explained that two of the local large chain store pharmacies I use monthly to fill my meds, told me they were out of one of my regularly ordered meds that I depend on, and could not give me a time frame for when it would be in stock nor any advice or direction, other than that I should call around to individual pharmacies to see if any of them had it in stock. After multiple calls to several different pharmacies in Honolulu and Kailua, I kept getting the same answer, there was a national shortage and back log of orders waiting to be filled and they could not give me a time frame or any suggestions, other than for me to keep calling around. Needless to say, by the time I called Times Koolau and Erika picked up my call, I was near to tears and convinced I would have to go without my medication for an undisclosed amount of time. Erika listened to my explanation, acknowledged and empathized with my situation and expressed her regret for what I was going through. She was quick to offer her help, inputting my information into their system as a new customer, then calling a Times Pharmacy location nearer to where my husband currently was (in Kailua), explained the situation to their Pharmacist and let them know my husband would be coming by with my prescription. Erika then offered to follow up with me and asked me to let my husband know that he could head over to her location if the Kailua location was unable to fill the script for any reason. She went above and beyond and while no guarantees were made, just speaking to someone who I felt was sincerely interested in helping me, was understanding, empathetic and willing to offer me their assistance in navigating a challenging situation, immediately made my anxiety and stress level lessen. The Times Kailua location was able to fill my prescription within half an hour and when I called Erika to thank her and let her know, she was so sincerely happy and relieved on my behalf, that it made me determined to switch all of my prescriptions over to a Times location near me. A big Mahalo to Erika for her warm and exemplary customer service. I highly recommend switching to Times Pharmacy if you are not already a customer. I’m sure they will make you feel like you’re part of their Ohana❤️"
"Pharmacists Erika G. and Tyler B. are the best it gets! Their knowledge and professionalism, with care, and their etiquette are 2nd to none, that certainly sets them apart from most of all pharmacies on this entire island of Oahu, and it's just a FACT!"
"Customer Service with Erika and Tyler's knowledge, personable high standards of professionalism with care, friendliness and their etiquette sets them apart from most pharmacies across the Hawaiian islands...!"
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