OUTRIGGER Kāʻanapali Beach Resort
2525 Kaanapali Parkway, Lahaina, Hawaii, United States
About the OUTRIGGER Kāʻanapali Beach Resort
OUTRIGGER Kāʻanapali Beach Resort is a luxurious lodging option located at 2525 Kaanapali Parkway in Lahaina, Hawaii. Situated right on the beautiful Kāʻanapali Beach, this resort offers stunning ocean views and a range of amenities to make your stay unforgettable. Whether you're looking to relax by the pool, enjoy a meal at one of the on-site restaurants, or explore the surrounding area, OUTRIGGER Kāʻanapali Beach Resort has something for everyone. With spacious rooms, attentive staff, and a prime location, this resort is the perfect choice for your Hawaiian getaway.
Photos of OUTRIGGER Kāʻanapali Beach Resort
2525 Kaanapali Pkwy, Lahaina, HI 96761, United States
Reviews of OUTRIGGER Kāʻanapali Beach Resort
"I'm editing my review due to the fact that my bf was in a different tower & room via my initial 1st review 5 star rating. He was moved to the much more "Authentic" part of the Outrigger Kaanapali Beach Hotels most Hawaiian hotel room. Although previously stated the hotel staff were helpful, accommodating & friendly. Yes we would get looked at or gawked at or "watched" & "followed" for NO reason other than blatant Racism. My bf no longer felt safe or relaxed which in turn caused me anxiety. My bf would get harassed for parking in perfectly good parking stalls on property as well as harassed for other people's vehicles being parked in certain parking stalls that have NOTHING to do with him or myself but he's getting harassed because his car "looked" just like the car being complained about. Ridiculous! I've been standing to the side out the way minding my own business waiting under the shade of a kukui but tree for my bf so we could walk to the beach together & have security out of nowhere ride up behind me then close besides me demanding to know where I'm going. Like for what reason?? Then another early morning the same security guard accompanied with another security I'm guessing come ride straight up to me so I move to the side to throw away a can in the trash bin demanding if I'm staying here, if I'm not I need to leave, my dog cant be on property we need to leave (my dogs tiny like a good 20lbs maybe) 1st of all I explained I had to grab something I threw my rubbish away & I was leaving but i stopped because you stopped me with your high beams blazing in my face at 6am sherlock. Extremely Rude!! My bf's hotel room was NASTY. It smelt a little like a mixture of toe jams & wet dog. We got heavy duty carpet cleaner spray to mask the funk. The ceiling above the sink was not only see through but there was a ceiling board missing. The sprinklers in the room were already rusting & you could see the green acid slash nickel build up. His AC smelt of previous funk along with a handful of dust bunnies & their guts wiped up across the front of the AC vent more than likely the beginning or mid stages of ASBESTOS. Housekeeping for whatever reason would not replenish his tp or sometimes even his towels. I don't know what that was about because sometimes there were 2 housekeepers & we always tipped. Ron @ the bell desk is an Outstanding Employee, Doctor also Fantastic & lastly the Front desk Wahine especially Mel ALL Extremely Aloha so Thankyou Ladies & Gentleman very much for your help & assistance during our time of hardship towards me & my bf. Mahalo & Thank You to Everyone especially the Housekeeping & Front Desk office workers. Mahalo & Thankyou again sincerely."
"Located right in Whalers Village. The rooms were modern and clean. Maui brewing company was right on site next to the whale pool. Would stay here again."
"The rooms are upgraded and very nice. The beds are some of the most comfortable I've slept in compared to many other hotels I've tried at more name brand hotels. They only got 4-stars just because the TV and room phone were out the day we checked-in and they said it would be fixed the next day. We were out all day and came back to find they still weren't working. They moved us to another room which was just inconvenient but management was very helpful. Customer service is excellent here from front desk staff to the housekeeping services."
"We were told they upgraded our room, Not upgrade but downgraded room, smaller, opening to veranda smaller, further away from lobby and exist, no microwave! Shower difficult to turn on and off. Housekeeping was absolutely wonderful! The entertainment staff were excellent. Friendly as well as knowledgeable we took : Hawaiian language, lei making, hula and Weaving lessons all part of our stay! Concierge, Heather should be fired! Blue Hawaiian, Debited my card $396. On an inquiry! For two excursions I did book, never sent any thing but a receipt, not directions or details at all! Lost sleep over it! The gift shop has no sign nor does the receipt say no returns or refunds, nor will the exchange anything! Restaurant’s are limited and expensive, hours are awful for tourists, no grab and go foods before 9am! Left my necklace hanging on tv and of course no one found it!"
"This resort was an amazing place for our weeklong stay. The newly renovated rooms were very well done and beautiful, and there was a great view of the ocean. The staff was very nice and were very good at keeping on top of things. It is a very short walk to Black Rock where we had the best time snorkeling, even seeing a sea turtle on the way back to the beach. They pride themselves on being the most authentic Hawaiian hotel in Kaanapali and it definitely seemed like the employees had pride in their resort. Overall would highly recommend this resort to everyone, next time we go to Maui we’ll be staying here again!"
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