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Hawaii Radiologic Associates Ltd
82 Puuhonu Place, Hilo, Hawaii, United States
About the Hawaii Radiologic Associates Ltd
Hawaii Radiologic Associates Ltd is a leading health institution located at 82 Puuhonu Place in Hilo, Hawaii. Our team of experienced radiologists and medical professionals provide high-quality diagnostic imaging services to patients in the surrounding area. With state-of-the-art technology and a commitment to patient care, we strive to deliver accurate and timely results for all our patients. Trust Hawaii Radiologic Associates Ltd for all your radiology needs.
82 Puuhonu Pl, Hilo, HI 96720, United States
Reviews of Hawaii Radiologic Associates Ltd
"Tried calling for several hours to reschedule an appointment. One # allowed to leave a message; no one answers the phone. Bad business for customers. Need to answer calls from patience."
"This is the Women's Imaging Center. I go there for my mammograms and never had a problem with them. The staff are courteous and professional and the radiologist is fast checking the x-rays taken. The only times when there is a waiting time of more than a few minutes is when the place is full."
"HRA is a mixed bag of attitudes on the phone - and they come thru loud and clear - good, bad or in between. Plus, they claim to 'never have rec'd the fax' or 'can't find that order' ... etc. So, I think they need to be revamped, re-trained and possibly staff changes/additions are in order!!!"
"Tuesday 10 AM: fax to Hawaii Radiologic Associates (HRA) from physician requesting CT exam for me with note to call me with information. Friday 7:15 AM: Nothing from HRA so called them as web site says they open 7 AM. Am told "schedulers" don't start until 8 AM but message will be relayed to them. Friday 8:15 AM: Call to HRA goes thru menu; press "1" as instructed to schedule appointment. Message says schedulers busy, continue to hold, am number one in line. Short wait and phone starts ringing. And rings. And rings. Eventually recording comes on stating everyone busy and to leave message. I hang up. Friday 8:18 AM: Call HRA. Get thru to scheduler who answers phone on 2nd ring. Asks for information I point out is already on request form faxed to them 3 days ago and to which no response has been received. Appointment scheduled for later the same day. It took 70 midweek, non-holiday hours to get this appointment and apparently would have taken an indeterminate number of additional hours had I not followed up on HRA's unresponsiveness. Diagnosis/treatment could obviously have been initiated three days earlier and three days of discomfort, possible disease progression, could have been avoided had not HRA been so inattentive."
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