Courtyard by Marriott Carson City
3870 South Carson Street, Carson City, Nevada 89701
About the Courtyard by Marriott Carson City
Courtyard by Marriott Carson City is a modern and stylish lodging option located at 3870 South Carson Street in Carson City, Nevada. This contemporary hotel offers comfortable accommodations and convenient amenities for both business and leisure travelers. Guests can enjoy spacious rooms, a fitness center, an outdoor pool, and a restaurant serving delicious meals. The hotel's central location provides easy access to local attractions, shopping, and dining options. Whether visiting for work or pleasure, Courtyard by Marriott Carson City is the perfect choice for a relaxing and enjoyable stay in the heart of Nevada.
Photos of Courtyard by Marriott Carson City
3870 S Carson St, Carson City, NV 89701, United States
Reviews of Courtyard by Marriott Carson City
"Very clean, modern and amenities. Pool, workout room. A nice outdoor walled in area out back. Great mountain views. Close to businesses. Next door to a casino. Starbucks in the lobby. The picture I posted is from my hotel room."
"The star of this review is Front Desk man Dominic. This guy makes guests feel so welcome, tries to anticipate requests or needs, and offers helpful local knowledge. Rooms are generally clean, but sometimes show wear (such as fraying on lounge cushions, unmounted shower shampoo bottles, etc.) Maintenance matters are always addressed quickly. The complimentary seasonal beverages in the lobby are a nice touch (cider in winter, lemonade in summer). Overall, I’m glad that this property is my regular stay a few times a year on business travel."
"I have stayed in my Marriott Hotels and usually enjoy them. This Carson City Courtyard is by far the worst. The room was nice and the location was good. The problem was the people with whom you had to deal. The front desk clerk was loud and rude. An interesting combination in a crowded lobby. It took a long time to check in so it was unpleasant. The woman running the breakfast bar could have been her sister….only she was even more rude. At check in the said there was breakfast. Courtyard’s idea of a breakfast is a sandwich or a pastry. When asked about other options she raised her already loud voice in saying she “didn’t have a cook and that’s all there is.” I got an over priced coffee and left. I’ve been treated much better at Motel 6 on the highway in New Mexico."
"I regret to inform you that I will never return to this establishment nor will I recommend it to anyone. Regrettably, I am thoroughly dissatisfied with the quality of my stay and the service offered by the Courtyard Marriott hotel in Carson City. Despite being a platinum member and arriving late and exhausted, I was informed that an immediate upgrade was not available. Nevertheless, I accepted the situation and stayed in the room that I had originally booked for one night. Unfortunately, the room emitted an unpleasant odor reminiscent of dirty socks, the carpet was damp, the USB charging dock was non-functional, and the heating and cooling system was inoperable. Additionally, both the couch and bed were worn and emitted a foul stench, indicating that the bedding had not been replaced. This poses a significant health risk, as my wife and children detected the presence of marijuana and cigarette smoke in the elevator and corridor. Upon venturing downstairs to request a room change, I witnessed another guest engaged in a heated altercation with the hotel staff, greatly disappointing me. Subsequently, I discovered that the manager has been known to mistreat certain guests, and it appears that law enforcement is a regular presence at this establishment. As a Platinum Elite member who has spent a considerable amount of money, I expect, at the very least, the opportunity for an upgrade, based on availability, or a clean and pleasant room. On the following day, having made reservations for two rooms on separate floors, I called the front desk and received confirmation from the staff that an upgrade was indeed possible. However, after keeping me waiting, the staff member returned to inform me that the manager had denied my upgrade request, citing the inability to sell the room I had occupied the previous day under a different reservation. Instead, I was told to continue staying in the same room, and my second-night reservation would be applied to that room. This was an immense disappointment, and I intend to lodge a formal complaint with the corporate office of Marriott regarding this particular establishment."
"I’m Marriott Platinum member and prefer to stay at Marriott hotels wherever I go. However, Courtyard Marriott in Carson city was one of the worst stay. Front desk charged me for extra room amenities. Very smelly hallways and by morning you can see oily smell creeping through the rooms. Most likely their kitchen needs attention but the whole property has cooking odor throughout the day. My clothes were smelling like cooking oil. Only plus is the pool. This is not a typical Marriott experience and I hope management pays attention to this. When I called front desk about the extra charge, they told me to contact manager who was not reachable. I hope they issue refund for extra room amenities they charged."
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