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Casablanca Express
1500 East Tropicana Avenue, Las Vegas, Nevada, United States
About the Casablanca Express
Casablanca Express is a renowned travel agency located at 1500 East Tropicana Avenue in Las Vegas, Nevada. With a strong reputation for providing exceptional travel experiences, Casablanca Express offers a wide range of vacation packages and deals to popular destinations around the world. Whether you're looking for a relaxing beach getaway, an exciting city adventure, or a luxurious cruise experience, Casablanca Express has got you covered. Their team of experienced travel experts is dedicated to ensuring that every trip is seamless and unforgettable. Book your next dream vacation with Casablanca Express and let them take care of all the details for you.
1500 E Tropicana Ave, Las Vegas, NV 89119, United States
Reviews of Casablanca Express
"Excuse me out flyer said the Hawaii value is supposed to be a $1499 value, so why is Patricia saying somewhere in the fine print it states HOSTAL? No where in the fine print does it state this as a matter of fact it Doesnt even state at all anything about the stay except that it is supposed to be worth $1499????!?!?"
"Casablanca Express has been really helpful since we spoke with them the first time for out LA trip. Their process is very easy and clear. For any question and clarification also there customer service is so amazing to work with. We had to re-schedule the trip due some changes and Angie helped us and suggested new dates which worked for us. We are so excited for our trio and thanks Casablanca.. so far its been an amazing experience…"
"BUYERS BEWARE! If you are thinking of buying timeshare with this company think again before signing on the dotted line. Casablanca Express and the employees who work there have no integrity and do not honor their commitments. What started out as an agreed three night stay in Las Vegas with Brian turned into a bait and switch for only two nights when a different rep (Anthony) emailed the hotel confirmation. To make matters worse they added a new requirement to sit through another 120 minutes presentation in order to get my “free stay.” AND if I didn’t show up I would be charged a $200 no show fee. When I called Casablanca Express to resolve the discrepancy Sr. Rep Anthony P. refused to acknowledge the original arrangement he claimed when I agreed to do a hotel upgrade that changed the original terms of the agreement. Brian failed to mention that during our call leading to multiple attempts with Anthony to get right. Anthony felt cheated out of a deal so as a result created a lesser valued package. Further escalation to resolve this matter only resulted in long holding periods on the phone and a transfer to one rep to another who would not correct the trip nor were they willing to go to the source. I suspect it is because they would find out I was right. I am beyond disappointed with this unrepeatable company and plan to let everyone in my network of travelers to stay away."
"Very HORIBBLE experience!! They are liars and will tell you anything to take your money, they knew damn well that the Lovers or Losers game show was canceled until October and convinced me to upgrade so we could be VIP and guarantee to be on the show, I paid extra only to find out that there is no lovers or losers game show going on until mid October and won't refund my money or even tickets to a different show! The people are very rude and unprofessional! ! Don't trust them!!!!!!"
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