Faresplanet

"Do not use this place!!!! It is a bait and switch scam!!!!!! Customer service is a joke, every layer of management was yelling at me that I wasn’t listening. They told me the flight we booked was no longer available and wanted us to pay an outrageous 600$ more per seat. They wouldn’t refund my money without an awful long drawn out phone call. Nasty people to have to deal with. We would never recommend ANYONE ever use this SCAMMING company ever!!!!!!!!!!!"

"SCAM!!"

"Will never use again. Low price offered to bait you in. Received a call after purchase that flight was no longer available as offered. Higher price offered. After payment I received my new itinerary with long layover. The day before my family trip I started I received an automated email from Delta stating I could check in. I started the check in process and my itinerary was invalid. I called for assistance from travel agency. I was told I'd receive a call back in 3-4 hours. Instead of waiting I went straight to the airport and got assistance. They struggled to validate my itinerary but found it. They stated that the reservation was rebooked by the agent to a complete different place and country. They said my seats were already sold. A Delta manager assisted and validated my original itinerary. They were able to squeeze us on the flight. They stated it was a good thing I came to the airport 1 day before my flight or we wouldn't of got on. Don't fall for this travel agency scam. They never called me back as promised 3-4 hours. What a joke."