Fitness Factory

"Was rudely confronted by the lady that works the night shift, Stating that I didn’t slide my card when I got in. Those doors won’t open unless you slide your membership card. It’s her approach, She acts like she owns the place."

"Olga was very unprofessional and rude and came at me with attitude i had no idea what she was saying and assumed i spoke spanish my dad pays for the membership and it had his picture on it and she just came up to me and just asked me for my name and she scared me and creeped me out the way she came up to me and never introduced herself and never told me why she was asking for it i would have gladly told her but her vibes were very off i kept asking her why shes asking me cause i didnt know she was a worker here because she didnt want to tell me she kicked me out and then called my dad’s phone and she told him that she can put my picture on it but if it was that simple to fix why didnt she just tell me to ask him to come for me to fix the problem not just be creepy and startle me just coming at me outta nowhere asking my name and just saying it in a rude manor"

"I am new to the area & was greeted at the door by Diego. Diego’s customer service is exceptional. Was very friendly & answered all my questions. Very professional. It’s because of him and only him I would get a membership here. Thank you Diego!"

"There's not enough machines not to mention it's way to small I'd rather go the gym at Charleston it's bigger and has more machines and it better in my opinion"

"What's up Community ... Everyone should hit this gym their prices are unbeatable around town, plus some of these customer service in town. Justin is just incredible, he is an asset to this community, and would love to have him for years to come. Stay healthy, and come to Fitness Factory"