Sports West Athletic Club

"Good gym. I'm here 3-5 times a week for weightlifting and cardio. Staff is friendly and the other people coming to this gym are nice in general"

"I like this place. it's clean, arranged and works 24 hours. But today I felt insulted، We're a family of four people, and we have a membership of three of us, my wife and my children over six month. They go to the gym a little bit, maybe 6 or 7 times a month My wife and our children go, and sometimes I go and our children, in general, three people, And sometimes my wife and I go without our children. And that was normal for over 6 months. Today, my wife and I went to the gym, a reception staff stopped me and asked me to pay $ 20 to come in or buy a fourth membership to me. I felt a big inconvenience and I didn't come in, why were you able to come in for over 6 months without that and today they ask me that if they asked me to do that from the beginning, that's I unacceptable and that I said respect , I advise the owner of the place to guide his employees to a professional way of dealing with visitors."

"Something is Always Broken!!!! The Jacuzzi is always down, at some point it was closed for months. Sauna, steam room, and No hot water for showering, also staff never let's you know ahead off time. For the price you pay, it's ridiculous. The only thing it has going is it's open 24 hours. Updated: The Big issue is Not how often things are broken. The issue is the bad customer service, how little communication there is between your managemant, front desk & members. A sincere apology instead of This promotional reply would of gone a long way in fixing this issue, instead of using my complaint as opportunity for a free commercial."

"Gym has come a long way from when I first joined about 3-4 years ago. I used to think it was small gym but they have many amenities like sauna, steam room, jacuzzi, pool, adjacent full on spa and even a barbershop! Primarily I just use the gym but with that being said equipment is adequately replaced when they are out of commission, and I really appreciate that once in awhile new things are added, layouts change to enhance space, and they actually go through minor construction periods to improve the gyms appearance and quality e.g. resealing shower room floors, replacing fixtures, adding lights for a better relaxing ambience. I’ve been to many gyms in Reno and this one takes the cake but most of all I love that my kiddos are safe, welcomed, and cared for at the kids club. They change diapers, actually have a handle on the kids in there, and even let you call ahead to avoid waiting or being turned away! (Yes I’ve had this happen at other gyms, ridiculous.) Such an amazing gym and thank you Sports West For taking care of your people."

"This is by far one of the best gyms I've ever been to. The front desk is always helpful and very nice. The infrabody studio is definitely a recommended class to take. It helps with your inflammation, blood flow and if you have an injury trust me you will feel rejuvenated and restored. I recommend this gym to anyone and everyone who is willing to be the best of themselves! Again the BEST GYM IVE BEEN TOO!!!"