Vetco Total Care Animal Hospital

"I would give 0 stars if that were possible. *long story short they don’t know how to communicate* I recently moved to Nevada with my cat. We went to adopt a dog at a shelter and were notified by them that we had to register our cat and update it’s vaccines since Henderson has such strict pet rules. The officer/individual seemed like he was going to notify animal control on us and we felt the need to get the cat registered asap. But she needs a check up and an update on vaccines. We don’t have a vet for her out here yet. So I made an appointment here. I got TONS of forms of confirmation of my appointment. Day of the appointment I fill out the new client sheet. When I show up, I see that there’s a big sign that says it’s closed due to no staffing… I thought maybe I missed a message saying that they canceled my appointment, but no. They just didn’t bother calling me to reschedule or say hey sorry we don’t have staffing. Then I get a message 3 hours later saying I missed my appointment. So now I’m SOL and trying to find a vet because there is no way I am coming back here. If you don’t know how to simply communicate, how can I trust you with my animal."

"Free initial wellness review and itemized care plan. Friendly staff."

"Wow what an experience. Waited an hour past my appointment time and when i said something to the employee they really didn’t seem to care.I’ve come for vaccines before too and had the same experience. Idk why i thought the actual vet vs the vaccine clinic would be better. Silly me"

"First they don’t call with my pets $200 blood tests results then finally get a call asking if I’m going to pick up the meds before they go back in storage so I go in after work and they’re closed two hours before the posted time. Will not be returning."