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Hertz Car Rental
452 Kalewa Street, Honolulu, Hawaii 96819
About the Hertz Car Rental
Hertz Car Rental in Honolulu, Hawaii offers a wide selection of vehicles for rent, including compact cars, SUVs, and luxury vehicles. Conveniently located on Kalewa Street, our friendly and knowledgeable staff are ready to assist you with all of your car rental needs. Whether you're visiting the island for business or pleasure, Hertz Car Rental is dedicated to providing top-notch customer service and reliable vehicles to ensure a smooth and enjoyable experience during your stay in Honolulu. Book your rental car with us today and explore all that Hawaii has to offer.
Photos of Hertz Car Rental
452 Kalewa St, Honolulu, HI 96819, United States
Opening hours of Hertz Car Rental
Monday:
07:00 - 17:00
Tuesday:
07:00 - 17:00
Wednesday:
07:00 - 17:00
Thursday:
07:00 - 17:00
Friday:
07:00 - 17:00
Saturday:
08:00 - 12:00
Sunday:
Closed
Reviews of Hertz Car Rental
"I rented cars from this Hertz location for about 2 months and had a fantastic experience!! Everyone was kind, but Nani was above and beyond helpful. Any time I had an issue Nani made the process to fix it quick and easy. Highly recommend renting from this location!!"
"SCAM!!!!!! I rented a Tesla from this location and the first one they gave me when I got in had low tire pressure in one of the tires. It was the first thing I noticed in the days. I went inside and let them now and they checked it out and exchanged it for a different one. Minus the fact that the employee didn’t notice the big low tire pressure light everything was fine up to this point. The car was clean and that was fine. Upon return the employee went out to check out the vehicle and make sure it was returned to their expectations. After about 5 minutes the employee came in and said everything looked good and handed me my final receipt for the agreed upon amount. 2 hours later I get a call from the manager Kesha saying charging parts are missing from the vehicle. I said that impossible I used only the adapter and unplugged it just before returning the vehicle and put it back in the trunk. She told me I was wrong and if I don’t return the parts I would be charged $350. I said what use do I have for used charging parts for Tesla when my normal vehicle is gas powered. I told her if the parts are missing then someone there must have removed them because her employee went out and checked the vehicle when I returned it and said everything was good. She laughed at me and told me I was wrong. It went back and forth a couple more times with me telling her the parts were there when I returned it and her laughing and me and telling me I’m wrong. She then put me on hold and after several minutes I hung up. They then sent me a new receipt for an additional $275 for missing parts. After they couldn’t charge that amount to my card because I put my rental on a lower limit card they ended up charging $75. They most likely went with this amount because this is all my card would allow them to charge. DO NOT RENT from this location. I suggest Enterprise and will go with them from now on."
"The shuttle from the airport was quick and easy for me. When they drop you off, you need to go up stairs there was two sets of elevators, and everyone went to the same one. I was able to get on the other one, but no one noticed, and they all waited and like they had no clue about the escalator either. I don't drive Nissan usually. The Rouge was good, but I had to look up how to put it in reverse. I was able to laugh at myself. Good times......"
"This review is specifically about our vehicle's condition. The staff was friendly during our pick up and drop off appointments. The car we had was filthy upon pick up. The exterior windows and mirrors were covered in a filmy substance. The interior had a strong, musty order and was complemented by the cigarette ash that covered parts of the cabin. Mechanically, our car was also sub-par. On the freeway, the car pulled to the right and it's rear tires hummed. None of this came as a surprise as only two tires matched on the car."
"I accidentally left my credit card in my hotel. I prepaid the rental. I'm here to help Hawaii recover as well as my personal life. I live in Los Angeles and drive a 2022 Audi Q3 2.0t Quattro. Since October after selling A5 for a high return. Free rentals with Audi silvercar..budget no problem. Hertz.. usually is great. The white man can lie. A black man can lie, but ink doesn't lie. Am I a coward for repeating history. A racist.. or a wise consumer like yourself... The supposed general regional manager would not extend the courtesy after I paid in INK for a uber ride. The immediately shut down any option of renting the car in the am. Being forced by a manager to call customer service after hours on the weekends was the lowest form of manhood I've seen. I had another valid card to use along with the prepaid . They could have called corporate for me. 0 customer service 0 respect I told them all to F off After they would arrange for me to get the card from 12 miles away. Refused to let me pick up the vehicle at 8am. The next business day. I disputed the charge with my bank. I will send a certified letter to their regional mainland Corp and they can provide me a refund for the uber too They basically wanted to rent the vehicle for a higher rate."
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