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Avis Car Rental
300 Rodgers Boulevard, Honolulu, Hawaii, United States
About the Avis Car Rental
Avis Car Rental is a trusted car rental institution located at 300 Rodgers Boulevard in Honolulu, Hawaii. With a wide selection of vehicles to choose from, Avis offers convenient and reliable transportation solutions for visitors and locals alike. Whether you're looking for a compact car for city exploration or a spacious SUV for outdoor adventures, Avis has the perfect vehicle for your needs. With excellent customer service and competitive rates, Avis Car Rental is the go-to choice for hassle-free and enjoyable travel experiences in Honolulu.
Photos of Avis Car Rental
300 Rodgers Blvd, Honolulu, HI 96819, United States
Opening hours of Avis Car Rental
Monday:
05:00 - 01:00
Tuesday:
05:00 - 01:00
Wednesday:
05:00 - 01:00
Thursday:
05:00 - 01:00
Friday:
05:00 - 01:00
Saturday:
05:00 - 01:00
Sunday:
05:00 - 01:00
Reviews of Avis Car Rental
"If I was able to rate 0 stars it would definitely be a zero. First of they kept telling me I had no insurance which i did, second of all the "so called" cleaning was not the best you can barely see the side mirrors and that is a safety hazard especially at night. Yesterday we had reservations for different activities that we missed because the car wouldn't turn on it was completely dead. I called the office and spoke to Ana and she was very rude they were asking me to pay $130 for a simple jump start. She was not willing to help at all and kept insisting I pay the fee of $130 or either way they would charge me for it which I refused to pay. I paid for the rental therefore I believe we should get a reliable car. I had to call AAA and as soon as they got there and checked the battery the cables came off with no effort. The gentleman that came out said this company is known to do this loosen up the cables to the battery so that customers request roadside assistance and pay them the $130 fee. I will not recommend this rental company to anyone let alone family and friends especially after all the trouble we went through. If you're using this company before leaving the rental parking structure check your cars battery to make sure the cables are not loose and you don't get ripped off."
"The app notified me the car is ready but even after arriving 30+ minutes after the reservation time, it was not. First car had an issue with the gas tank, and smelled of mold inside - had to change it. Second car didn’t even start. Had to change it again, to a third car. The third car makes weird noises when starting and breaking but at least it starts. All three cars had visible scratches all over and were fairly dirty inside. The attached photo is from the third car. Not even a single “sorry” or anything close to it, not to even mention an upgrade. Wasted over an hour and had to deal with very unpleasant attitudes from the staff. “The [third] car is in G21… The key is inside, you can go now.” Update: after 10 minutes of driving on the highway, the third car’s dashboard shows MALFUNCTION. It randomly applied “emergency breaks” when nothing was in front of us."
"I rented a vehicle ( Nissan Altima) in Honolulu on January 30 and the overall experience was good . I declined the extra insurance but stated I would bring the car back full . ( normally customers receive their car full of gas , however , my car was near empty which was quite frustrating. Mechanically speaking it ran very well and the gas mileage was very good."
"Service: The process is NOT efficient - especially at a popular destination. There was a 'pre-check' service offered however, that did nothing to expedite anything. Usually, pre-check implies a speedier outcome. NOPE, this was ineffective - after signing agreement with the counter agent, and getting confirmation of vehicle availability and readiness we were sent upstairs to the garage to retrieve the rented vehicle. Exactly 55 minutes later, the vehicle finally was identified and the key was handed to us. Vehicle Cleanliness: NOPE - not at all! There was a nasty dead bug on the cup holder, the inside of the vehicle did not even looked wiped down to remove any debris from previous renters, just overall unclean. And someone had the audacity to still apply a sticker that says the vehicle was thoroughly cleaned and disinfected. Please consider redefining 'thoroughly' or do not place stickers that over promises and does not deliver. Overall, this is not a good experience in renting a vehicle. It was very disappointing. A manager at one point mentioned to give customers who have been waiting a while with incentives of not having to fill gas upon return or a free day - none of this was honored. The agent nodded his head but said nothing to any of us who have been waiting for a long time. That same agent that was handing out keys even argued with customers who claimed they've been waiting for an hour and said, no one has been waiting an hour, i wrote down what time you all got here. That is NOT service!"
"Though I paid for my car in advance, I still did not have a car available when I arrived. Waited over an hour to get a vehicle. IIt wasn't the type or comparable rental that I reserved. It was in terrible condition with scratches across the entire car including a 2 foot scratch on the hood (see photos). It was likewise not cleaned. This was by far the worst rental experience of my 47 well-travelled years"
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