Acacia Flagship,

24 Baldwin Avenue, Paia, HI 96779

"Got a $350 dress for my birthday, didn't fit and they refused to do an exchange. I would understand if it was a suit, but come on.... really. Who does that? My family will not be supporting this place anymore, it's bad enough they are ridiculously over priced"

"Adorable shop with a wonderful selection of suits that are worth their price. Had an amazing customer service experience with the gal in the shop. She was the most charming and welcoming staff member of all of the shops that we hit in paia… and we hit every shop. Highly suggest going in, even just to browse, if it’s out of your price range. They’re wonderfully made and beautifully designed! And my guess is that you’ll have a positive experience with the staff, if they’re all like the one we had the pleasure of shopping with."

"Beautiful Products but Disappointing Quality and Customer Service I was initially excited about finding Acacia because they have beautiful products, and the person working at their store was fun and easy to work with. However, after wearing, I was quickly disappointed with their products' quality and follow-up customer service. After two wears, the swimsuit I purchased looked discolored and blotchy due to sand being stuck inside the fabric (there is no insert for bra pads for sand to get in or out of). I have been unable to rinse it out despite my efforts. Even the thick lining around the swimsuit looks completely different. I reached out to them with photos asking if they had recommendations for getting the sand out, but they stated it is "a normal occurrence and they are unable to make recommendations." This is the most expensive swimsuit I have purchased, yet none of my other suits have had this issue. While their swimsuits are beautiful, if you plan to wear them on sandy beaches, I would not recommend buying from Acacia as it is, in their own words, a normal occurence for them to look significantly different quickly."

"The sales woman was completely awesome and literally went above and beyond to find me the right cut and fit of a swimsuit! I wish I caught her name, she is blonde, but she was working Saturday all by herself and was still totally able to provide awesome customer service to everyone that walked in on the busy Saturday and everyone that called while I was shopping there for a little over an hour. Also, awesome quality bikinis!"