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Petco
7192 Kalanianaʻole Highway, Honolulu, Hawaii 96825
About the Petco
Petco is a renowned pet store located at 7192 Kalanianaʻole Highway in Honolulu, Hawaii. As a one-stop shop for all your pet needs, Petco offers a wide range of high-quality pet food, supplies, and accessories for your furry friends. With a commitment to providing exceptional customer service and expert advice, Petco is dedicated to helping pet owners care for their beloved companions. Whether you're looking for premium pet food, grooming supplies, toys, or even adoption services, Petco has everything you need to keep your pets happy and healthy. Visit Petco today and see why it's the go-to destination for pet lovers in Honolulu.
Photos of Petco
7192 Kalanianaʻole Hwy Ste C119b, Honolulu, HI 96825, United States
Opening hours of Petco
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 20:00
Sunday:
10:00 - 19:00
Reviews of Petco
"Employees are always friendly at Hawaii Kai Petco store. I found what I was looking for (dog dental chews) on sale. Store opened a 2nd register when line got long/slow."
"Appreciate the friendly staff who always provides service with a smile and willingness to assist. Special shoutout to MayLi who went out of her way to locate my cat’s prescription canned food. She also took time to show me some useful features on the Petco app."
"I’ve been going to Petco for years - even when living on the mainland. It has always been awesome experience, with feeling love from the staff to myself and my animals. Unfortunately, the Hawaii Kai lacks customer service. I have managed petsmart and other retail locations; where customer service is the name of the game. I’ve been in this location multiple times, and each time we were treated poorly - and even my children were reprimanded. The first time, my kids were touching the glass on the fish tank, they workers came over and scolded them. Next time, my kids were touching the treat containers, again, my kids were scolded. My puppy, not knowing she already had her shots were walking around, and a worker said she can’t walk around, because she could get sick. Let me tell you: You are not my children’s parents and you’re not responsible for my dog; I am. The worker with black curly hair obviously doesn’t like kids, because he wouldn’t stop correcting them and giving them looks. I even said something and he didn’t even care. I will end with this - you are a pet store; kids come to pet stores for excitement and enjoyment. If you don’t like kids, don’t work at a pet store. If you don’t want kids touching certain things, then put those items where they can’t be touched. If you are afraid my dog will get sick, then have signs saying puppies aren’t allowed to walk around (which I’ve never heard of). They don’t know anything about the age of my puppy, the vaccines it has had or hasn’t, etc. it’s not their job to correct me or my children. It’s very unprofessional and not welcoming at all. I will never back at this location, because it lacks a lot of customer service from multiple employees. The worker with black curly hair that worked 12/26/2023 needs to be terminated. He has done this multiple times, and is quite discriminatory towards children."
"I needed help finding a product. James was a huge help and made recommendations and assured me I could return if my dog didn’t like it. My dog loved it! Great service and a big relief knowing I had options if my finicky dog didn’t like the taste."
"Soooo many choices! I was overwhelmed by the different brands, prices and selections of pet food. I paid double the amount for the pet food I got yesterday. Overall review is the cashier was absolutely amazing! Sorry I didn't get his name but he acknowledged me as soon as I walked in and was very kind and fast in my way out. I will give him 5 stars for sure"
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