Valley Isle Motors Ltd
221 Puunene Avenue, Kahului, Hawaii, United States
About the Valley Isle Motors Ltd
Valley Isle Motors Ltd is a premier car dealer, car repair, and store located at 221 Puunene Avenue in Kahului, Hawaii. We offer a wide selection of new and pre-owned vehicles for sale, as well as expert car repair and maintenance services. Our experienced and friendly staff are dedicated to providing top-notch customer service and helping you find the perfect vehicle to suit your needs. Visit us today and experience the Valley Isle Motors Ltd difference!
Photos of Valley Isle Motors Ltd
221 Puunene Ave, Kahului, HI 96732, United States
Opening hours of Valley Isle Motors Ltd
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
09:00 - 18:00
Sunday:
09:00 - 18:00
Reviews of Valley Isle Motors Ltd
"I was referred to them by a coworker who is close friends with one of the Big Bosses there. I remember going there to buy a 7-year-old used German car and the Manager telling me, It is AS IS! Then being a grown man, I made the decision to proceed with the purchase. They even had me sign 3 different forms acknowledging that I was aware the car was AS IS. A month later my battery died, but its not like a car dealership or anyone without super natural powers can predict that a battery is going to die in a month. I may have even left the lights on overnight! I had a few issues but then I remembered I had agreed to buy the car as is. So, I just dealt with it. I guess next time I decide to buy a 7-year-old used German car, I will think twice! In short, I guess I could be a jerk and write bad reviews but overall they were great! The Big Boss Eric Hofer is really awesome too!"
"Aloha to whom ever may read this review. I recently purchased a used 2018 Audi A3 from Valley Isle Motors on February 18th 2024. First and foremost, I understand that a used vehicle will not be pristine (that's a given). However, a few issues have come up with the vehicle that I fully expected Valley Isle to step up and assist me in repairing. #1) The day I purchased the vehicle was a bright sunny 82 degree day. Upon the visual inspection of the exterior I noted a few dings here-and-there and I accepted them. What I did not notice was that the DRL's (Daytime Running Lights) were not fully illuminated, again being that it was a hot bright day everything looked fine. I only found out about a week later when I saw my vehicles reflection in a store front (at night) to my surprise. I proceeded to e-mailed Alex with Valley Isle of my discovery, and after a few days he got back to me that the manager Erik Hofer, stated that he could not help me. I was very upset as new Audi headlights cost $1700+ for my model. #2) Upon visiting a gas station for my first fill up I depressed the gas tank door and it did not pop-out like is should, so I was forced to insert a key in the small separation space from the car body to get it lifted enough to open it. I couldn't believe that the gas tank door was faulty! I was not amused... # 3) Just yesterday 3/19/2024, about 30 days to the date of the purchase of the car at 6:30am (trying to go to work) I pressed my engine start button and the battery was dead! As you can imagine I was extremely upset and started to think this place just sold me a lemon...and thinking what else did they not inform me of this car... A battery should not be dead after purchasing a car a month ago, coincidence or not, that is just not right. Fast forward to today 3/20/24... I emailed Alex for an update, as I had asked Valley Isle to pay for my new battery, and Erik the owner has again refused to assist me at all. This is just bad business. It's not right. If these issues were disclosed, I would have purchased another car I was looking at, which was a BMW 330i from a private seller. DO NOT PURCHASE A VEHICLE FROM THESE PEOPLE. BUYER BEWARE!"
"Service department is the worst. I’ve dealt with them for over ten years but I’m finally done since my warranty will expire this year. I brought my f-250 in for a safety check as I’ve done every time needed for registration. Noah tells me I need an exemption because it’s 10,000 gvw which I never needed, and I bought it in 2019. Even after I checked and verified it’s over 10,001 pounds. Finally he says they “might be able to do it, but not sure if the system will allow” Then after long debates about how he never had a record of safety, which blows me away. Ultimately they refused to safety my truck saying my name isn’t on the insurance card. Even though I brought it for a safety in November and there was a n ink error from the dmv kiosks that was the problem then. Overall, I’ve wasted too much time for a basic safety inspection. It’s unfortunate they lost another customer."
"Had a great experience with Brian at VIM. If you want a salesperson with no pressure he’s your guy. I watched prices on vehicles for a couple months before purchasing this vehicle. Prices are competitive and they have a bunch of vehicles. The gentleman in finance and the ladies footwear are also an added bonus. If you want to experience some aloha go check out their Ohana."
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