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Gerber Collision & Glass
46-184 Kahuhipa Street, Kaneohe, Hawaii, United States
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About the Gerber Collision & Glass
Gerber Collision & Glass is a trusted car repair institution located at 46-184 Kahuhipa Street in Kaneohe, Hawaii. With a reputation for high-quality service and skilled technicians, they specialize in collision repair and glass replacement for all makes and models of vehicles. Whether you've been in a fender bender or need a windshield replaced, Gerber Collision & Glass is committed to providing top-notch service to get you back on the road safely and quickly. Visit their Kaneohe location for all your auto repair needs.
Photos of Gerber Collision & Glass
46-184 Kahuhipa St, Kaneohe, HI 96744, United States
Opening hours of Gerber Collision & Glass
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Gerber Collision & Glass
"So bummed. I had awesome work done here last year, and when i needed help again, i was so happy to go back, but Mike J. was so rude every time i went there, until ultimately he told me they didnt need my business and i took too much energy. I had to take my car somewhere else, and the work was not as good as the work i had done here. Its a real drag to have skilled technicians not getting work because of someone dismissing potential customers. When i picked up my car and saw just ok work, i felt so sad again. I would have really liked to have had my car repaired here."
"What brought me to Gerber: Backing out of a parking place, my Tesla Model S pulled against a concrete parking stop. The stop won. The bumper pulled away from the car. I was able to reattach the bumper well enough to drive. My insurer recommended Gerber as an Authorized Tesla facility. The appraisal: Gerber looked over the damage. Issued an estimate and ordered replacement parts. I continued driving the car until the parts arrived. The repair: On day one I received a text thanking us for accepting Gerber. I could expect status reports as the work progressed. Two days later a text read ‘disassembly had begun…lookin for additional damage…’ On day seven the text read “we are finishing up…” On day FOURTEEN a text informed me that my “Tesla was in reassembly”. On day SIXTEEN a text restated (in all caps) “OUR TECH IS WORKING ON REASSEMBLY AND WE SHOULD HAVE IT READY BY TOMORROW” 20 calendar days later, the work was complete. I retrieved the Tesla. My assessment: Back on day two (2), Gerber may have found that the skid plate needed to be replaced. When the claim was initiated, I brought the skid plate into the description. I described the skid plate which caught the concrete. This is a part that was inspectable at the day of the appraisal. Instead of a thorough appraisal, I was forced to wait for a part to be shipped. I learned that most (not all) of the texts received came from the insurer, but Gerber had to send them status. The end product appears “as new”. The communication during the repair was worse than bad because I was led to believe the repair was close to completion three times over a two week period. I did not get ANY information about additional damage until I drove the car away."
"The car was in the shop for a few weeks but the wait was worth it. The auto body technicians did an excellent job on the restoration - can’t even tell that work was done on the right rear passenger door panel. The front desk employees were in constant communication with me and informed me about the progress of the job. I am going to recommend this shop to my friends and family."
"One of the only shops that have certified tesla mechanics, I was a little hesitant to go with them. After a few problems presented themselves during the 2 weeks, even though I was updated daily that there was no issues and the car would be done on time. The biggest problem being an internal staffing issues, they fixed the issue at the last moment. The car overall was fixed to standard and the staff came together to make things right so ill give them the bonus point and be on my way. Car was clean as well and on a side note, check your insurance policies because this is a $3,100 mistake."
"I'm really satisfied with the repair done by Sigs on my 2019 Ford Ranger. Very professional kind Staff and they kept me updated on my truck as they worked on it. Attached are before and after photos."
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