Palola Dental

"I recently had an extraordinary experience at Palola Dental. From the moment I walked in, the warm and compassionate atmosphere put my nerves at ease. Dr. Fukada and the entire team displayed genuine care, turning what is often an anxiety-inducing visit into a surprisingly pleasant one. The staff is well trained; no matter what dental assistant I have seen over the last few weeks, they all worked the same fashion (friendly, caring, effective and efficient). Their empathy and skill transformed my perception of dental appointments. I'm truly grateful for the exceptional care I received. I’m a Palola lifer."

"Palola Dental Care Team: I wanted to take a few minutes to express my greatest appreciation for the wonderful care and service I experienced at Palola Dental today. Sounds kinda crazy that someone would be happy and satisfied going to the dentist - right ? Anyhow, even before I walked in the door or met any of your team, I had a very good feeling that Palola Dental will be my new “dental home.” The professional and welcoming communication when I called to inquire if you folks are accepting new patients, to the ease of scheduling appts., to the user friendly on-line site / electronic communication / forms / etc., to the wonderful care and use of technology (even the massaging / vibrating device that makes the anesthesia shots for babies like me and ultrasonic teeth cleaning device) and even remembering to quickly call and offer an open appointment due to a last minute cancellation. Just a wonderful experience and Dr. Palola was incredible. So friendly, caring, gentle, detailed and communicated so well, explained so I can easily understand and can’t forget all the things pink in color ! As soon as I got home, I quickly told my wife about how happy I was with the Palola Dental team and what great care and service I received - which is why she quickly made a change in her dental care appts with another dentist and decided to immediately to go to Palola Dental. I quickly messaged another one of your patients, 4 of my friends on the mainland and even told my cousins who live in Wahiawa that this was the best dental office around. I don’t want to tell too many people - otherwise I won’t be able to get an appt. Just kidding. As a note - I retired as a regional director for a very large healthcare organization in Southern Calif. - and had to provide care and service to a membership in the millions - so I have an idea of how hard it is - but so important to give high quality of care and service. That’s how you get patients to keep coming back ! You guys might be a small office, but I was highly impressed how effective and efficient the operations ran, how clean and spotless the entire office was and how professionalism was demonstrated at the highest level. Excellent job by everyone ! I think all my points paint the picture very well - so I don’t need to keep rambling on and on. Palola Dental exceeded my expectation and without question I am already a highly satisfied and loyal patient. One last story… I mentioned that I just came back from a short trip to LA yesterday. Actually I flew in / out of Long Beach Airport - where Hawaiian Airlines only has one single flight daily to Honolulu and one flight daily to Maui. The Honolulu flight left at 7:30 and I was on the 8:50 Maui connecting flight to Honolulu. My flight had to return to the gate during take off because of a mechanical light issue. The first thing I thought about was “oh no” - I have a dental appointment in the morning and if this flight is cancelled - how I am getting there? I was willing to take a cab to LA International Airport to jump on a late afternoon flight if I had to. Luckily, the mechanics were able to fix the plane problem and I did make it home yesterday afternoon. But how’s about that - I was at the airport worrying about making it to my dental appt .! Just wanted to let you guys know how wonderful I think the Palola Dental Team is and the care and service provided is "world class" ! Honestly, the best dental care I have ever received. I am so happy I found Palola Dental. Mahalo - Dwight."

"Very good service and professionalism by the hygienists and Dr. Palola. They are very friendly staff, they did a cleaning on me today and I was very pleased that the Hygienist took the time to do an effective cleaning. Also, Dr. Palola sat down with me to show me and explain my x-rays step by step in detail and explained my treatment. Satisfied, totally recommend Dr Palola :)"

"The staff members here are extremely friendly and knowledgeable. They made sure I felt completely at ease during my first visit and listened to all my concerns. Dr. Palola seems caring and honest. She made sure to discuss everything in detail with me and go over all of the treatment options before moving forward. I am extremely happy to have Palola Dental as my family's new dental home!"