Walgreens

"Custom made prescriptions google search Walgreens or CVS Specialty Pharmacy. Most likely Walgreens Specialty is the one that CVS refers to. I called the pharmacy here to ask about custom made prescriptions. They had no clue who could help me. They work here and you would think they would know this basic information. Common Sense would say otherwise. They had me calling around different pharmacies for days asking about custom compound prescriptions. When it comes to regular prescriptions in my experience it has been ok."

"Of all the years I’ve spent going here to pick up my medicine, I never once had a problem with picking up my medicine. It’s normally fast I had to wait 15-20 minutes. I never once waited for 2 days to pick up my medicine today. I had no idea it was hard to read a “prednisone 20mg i BID #10 x 0 refills” from working in healthcare for 3 years, due to dealing with patient’s prescription just about everyday, I’m not even a pharmacist or pharmacy technician and I am able to read it as “prednisone 20 mg tablets take one tablet twice a day with a total quantity of 10 tablets in the bottle with no refills” meaning as a patient I have to take it for 5 days. They’re excuse for yesterday was they tried calling my doctors office but they weren’t answering hence they probably was closed since I dropped it off yesterday around 4:30 pm and by 5 my doctor’s office is closed so that was forgiveable. I tried picking up my medicine today after work they’re excuse was “someone tried calling yesterday and the office wasn’t answering” like really that was yesterday. Have they tried calling today they had from 8 am or 10am (whatever time they opened) - 5pm to call my doctors office. “They’re excuse was they weren’t aware of my prescription” what a really pathetic excuse to tell your customer especially those who been coming there to pick up their prescriptions over the years I don’t know if the pharmacist/pharmacy technicians are new but I hope somehow someone see this and get your pharmacist/pharmacy technicians act together or retrained. It’s okay though I think I’ll be going to Long’s across the street from now on."

"Customer service: 1 Photo department: -1 I frequent this store maybe 2-3x a week and it is NEVER busy enough for them to miss calls. The Pharmacy is where you’d expect long lines. So when no one answers calls for Photo/Main floor and transfers customers three times, it blows my mind. When you finally get someone, they act like you’re in the wrong. I don’t leave reviews unless I’ve experienced service (good/bad) at least three times. Clean up in the PHOTO DEPARTMENT!"

"Terible customer service. Placed 2 separate online orders for it to be canceled BOTH times. The pharmacist yelled and had extreme attitude over the phone. Do better. If you don’t like your job find a new one. Place your order at Walmart. Better customer service and about $5-10 cheaper. Definitely will never be spending my money here again."

"I came to pick.up.package from FedEx in Walgreens Beretania and the lady named Nicole was rude from start to the time I got my package. I was by the fedex window waiting for staff and this Nicole came from the Walgreens window and suddenly ask me what I want and that I should wait in line to the Walgreens window. Then she asked my last name and she came back without the package saying that there's no package under my name.i showed her my tracking # and she went back to the store room (I guess) then she found my package.not polite at all. Not even offering to help me bring the big package to my car. If I could show picture here , I would post how big it is though its not that heavy. Not qualified to be a saleslady AT ALL."