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Jack in the Box
50 East Puainako Street, Hilo, Hawaii, United States
About the Jack in the Box
Jack in the Box is a popular fast food restaurant located at 50 East Puainako Street in Hilo, Hawaii. Known for its delicious burgers, tacos, and curly fries, Jack in the Box offers a wide variety of menu items for customers to enjoy. Whether you're looking for a quick meal on-the-go or a convenient meal delivery option, Jack in the Box has you covered. With a convenient location and tasty food options, Jack in the Box is a go-to spot for satisfying your fast food cravings in Hilo.
Photos of Jack in the Box
50 E Puainako St, Hilo, HI 96720, United States
Reviews of Jack in the Box
"Worst fast food service ever. This is not an employee issue. This is an owner issue. They never get orders right. I mean NEVER. Walk inside and you will witness them scrambling no matter what hour. For this to be the service of this place for years, they clearly don’t train well or put enough people on staff because they’re cheap. Don’t bother with mobile order inside, you’ll wait longer than the long drive thru line. Yes even if you put the order in an hour before. Get it together you guys. Very unimpressive ownership. Not that hard to train or pay a competent person to run things. The McDonald’s and taco bell in the same parking lot are way busier and run like a well oil machine. It took me a long time to write this, after the twentieth mistake this year, I’m finally saying something. Also you’re gonna kill someone with constantly giving wrong orders. Any minute now this place will be shut down for killing someone because of an allergic reaction"
"They are not 24hours. We saw they were open. But when we pulled up and waited in the drive thru someone finally said they won’t be taking orders. Please change your hours to reflect this."
"Would give zero stars. Paid $61 for not alot of food. Asked for 4 BBQ sauce and 2 Sweet and sour. Had multiple orders of chicken tenders and a chicken sandwich. Was told after paying for my food I would need to pay for 2 extra sauces. Let me repeat we spent $61! The amount they would charge me agian probably wouldn't even cover the transaction cost for you company. Zero common sense being used at this location. Was told it was "policy". Then had to come back because they forgot to give us straws. They are so concerned with nickle and diming, they can even follow the basic "POLICY" of giving straws. Food was cold and not good either. There's a reason they have horrible reviews. There needs to be an adult there if you're going to hire children."
"Let's start with the positive things first: - Rarely many people (probably due to a low rating), so no waiting time - Friendly staff - Clean restroom The food: - Our food was ready after 7 minutes - The burgers were hot, the fries not as much - Burgers (No. 5 and No. 6) tasted acceptable for a fast food restaurant, but could have been better (better seasoning of the meat) - Fries could have been prepared freshly Drinks: - Since you can refill, eventually the quality of some soft drinks will suffer. The root beer tasted like mouth wash, so stick with coke. Atmosphere: - Chairs really need to get replaced. Many of them were damaged (layer of wood was missing) Price: We paid around 30$ for two meals and to be honest, you could get two better burgers with fresh meat and fresh cut fries for that price (available in Hilo as well). To the Management: Invest a little bit into the interior, use fresh fries ( I don't think customers would mind the waiting time, if things are done just in time and they therefore taste fresh."
"Ordered at drive thru. Dude overfill my drink with a small pond of liquid on top of the lid. Handed it to me and spilled half of it on top of my arm, leg, window, inside of the door, window controls. I looked the dude in the eyes and asked if it was intentional, he just shrugged and closed the window. Over two minutes later he open the window and threw two 1 inch stacks of napkins at me and said "you might need these." Another minute later he opened the window agained asked is I wanted sauce, I said ranch, and he threw 2 handfuls into the bag and asked asked "is that enough to not inconvenience you?" Dude is a complete tool. My burger also had zero bacon on it even they charged me for a number 7."
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