State Farm - Ken Kim Insurance Agency
7895 West Sunset Road, Las Vegas, Nevada 89113
About the State Farm - Ken Kim Insurance Agency
State Farm - Ken Kim Insurance Agency is a trusted insurance agency located at 7895 West Sunset Road in Las Vegas, Nevada. With a commitment to providing personalized and reliable insurance coverage, Ken Kim and his team strive to protect their clients' assets and provide peace of mind. Whether you are looking for auto, home, life, or business insurance, State Farm - Ken Kim Insurance Agency is dedicated to helping you find the best coverage options to meet your needs. With a focus on excellent customer service and a strong reputation in the community, you can trust State Farm - Ken Kim Insurance Agency to be there for you when you need them most.
Photos of State Farm - Ken Kim Insurance Agency
7895 W Sunset Rd #100, Las Vegas, NV 89113, United States
Opening hours of State Farm - Ken Kim Insurance Agency
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of State Farm - Ken Kim Insurance Agency
"Worst insurance experience in 40 years. No one is ever in the office; they do not pick up the phone. They do not provide documents timely. I would never recommend this particular State Farm agency. Will be transferring my policies. What a poor reflection on State Farm, from someone whose family was in the industry for decades."
"Prisilla is Awesome! Super friendly and helpful. Knows what she’s doing and does her job well and efficiently!"
"Terrible experience! I have been with State Farm for 10 years, I absolutely LOVED them in while I lived in Connecticut. When I moved to Las Vegas, I was sent to the Ken Kim agency and my experience was the complete opposite!! I was never able to get them on the phone and on the rare occasions that I was, the customer service was subpar. I have recently switched to a different State Farm agency in town, the service is amazing and my new agency was even able to offer me a significantly lower rate than Ken Kim."
"God awful service. Has answering service during normal business hours. Answering service is redundant and makes you repeat yourself each time you call. Cannot get through to actual agent to save your life. Have had State Farm for years and will be switching soon."
"Miserable experience. I have been with State Farm for 17 years and the last two years have been the worst with Ken Kim as my agent. I chose Ken after moving to Vegas in 2020 because he was close to my home. I have never once been able to contact him via email or call. His team does not even respond back, there is zero communication from that office. I have had numerous issues with Ken's office and my coverage but never had one issue before with my State Farm service while I was in Tennessee. My new State Farm agent I just switched to gave me his personal cell! Ken wrote my homeowners insurance policy incorrectly and I had no idea until I received a cancellation letter in the mail letting me know I had two days before my coverage ended. I contact his office and let them know it was super urgent. They called over 24 hours later and of course Ken wasn't in the office so speak with. I let them know that their office has the worst customer service on the planet. The kid let me know that an email was sent to me after they messed up my policy. I asked him why in the world did they not try and call or follow up at all. Service is not important to this agency nor are their customers. I could go on for forever, but avoid Ken Kim's office like a plague. This might be the first negative review I have ever taken the time out of my day to write. I don't write positive ones either. That's how poor their service is and I don't want anyone else falling into this trap. I will be filing a formal complaint with State Farm as well. Look elsewhere for agent support friends."
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