Buffalo Wild Wings 91-1061 Keaunui Drive, Ewa Beach, HI 96706

"Would give it a zero if I could. Got seated quick but then waited for about 20 minutes before server came over. Ordered our food and it came out at a decent time, but when I went to eat my wings they were ROCK solid. Completely BURNT and unedible. Told the server food was un edible and she did not take it off our check. Didn’t refill our drinks once nor did she bring the check out for a half hour after we told her about the burnt wings. Waste of time and money would highly recommend to go elsewhere."

"Watched Superbowl here two years in a row. Great location. Service was a little slow and my husband actually slipped on the wet floor that had no sign letting you know. They didn't seem to care."

"Abysmal customer service. Ordered directly from the site for delivery. Fries, one drink, and sauce for wings did not arrive. Delivery guy had no additional items. Called the store and was told that it was not possible because they check every order. Then was told I could drive out and order fries if I wanted. Reminded the lady that if I wanted to drive to the store, I wouldn't have ordered delivery. She told me there was nothing BWW would do to help me and to call Door dash...I reminded her I did not order through door dash, and was told that she could not help me. It was fries and a Pepsi, and they acted like I was trying to con them out of the whole till. Will not waste my money here again."

"Service is straight garbage. Everytime I come here and ask for something. The waitress will acknowledge and never come back with it. This is while it isn’t busy. Bartender will not walk around and make sure you need something. You have to flag her down to ask for anything. I’m pretty sure the wings come from the chickens outside. Safeway wings are better. Only worth it for the games but it’s expensive."

"Made an order online. Was told by the employee at pick up area first that our food was just waiting on one thins. He next told us that someone had taken our food and they were having to remake it. After sitting on his phone some more he said he was going on break. Another employee came up and asked if we had been helped. We informed her that we were waiting on a pick up order that was supposed to be ready a half hour ago. After going to the kitchen and returning she said that it was just being started and should be ready shortly. Will not be going back here again. They clearly needed more help in the kitchen because no one in that restaurant had their food. They also need some better communication skills, and maybe not to hire people that will be on their phones when customers need assistance."