Cutter Chrysler Dodge Jeep Ram of Pearl City Service Center
905 Kamehameha Highway, Pearl City, Hawaii, United States
About the Cutter Chrysler Dodge Jeep Ram of Pearl City Service Center
Cutter Chrysler Dodge Jeep Ram of Pearl City Service Center is a trusted car repair and maintenance facility located at 905 Kamehameha Highway in Pearl City, Hawaii. Our experienced technicians specialize in servicing Chrysler, Dodge, Jeep, and Ram vehicles, ensuring that your car receives top-notch care and attention. Whether you need routine maintenance, repairs, or parts replacement, our service center is equipped to handle all of your automotive needs. Visit us today and experience the professional and efficient service that Cutter Chrysler Dodge Jeep Ram of Pearl City Service Center is known for.
Photos of Cutter Chrysler Dodge Jeep Ram of Pearl City Service Center
905 Kamehameha Hwy, Pearl City, HI 96782, United States
Opening hours of Cutter Chrysler Dodge Jeep Ram of Pearl City Service Center
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
09:00 - 20:00
Sunday:
09:00 - 17:30
Reviews of Cutter Chrysler Dodge Jeep Ram of Pearl City Service Center
"I took my jeep to them for a transmission issue, which took 3 month to get fixed. part of that was due to the insurance claims part was due to the employee at Cutter, just not making calls. I would call both a lot of times. I had to drive down there to tell them the insurance was waiting on them. When they finally got the part, they took short cuts, cut my drive line boot to install it, and then tried to hide it. Then they screwed up the clutch bleed. I drove away with the clutch on the floor. Brought it back, and they say, " So you don't like were the cluch sits," so they re bleed and filled the clutch/ brake reservoir. I take my jeep back, my brakes lock up on me. I checked the only 4 month old brake caliper are seized up. I look at my brake fluid, and it looks like someone poured oil in there side note I have a video of me draining the contaminated fluid from my jeep with time stamp. And finally, the last straw the battery was dead by the 3rd day I run a test alternater is cranking out 13.89 volts, meaning bad battery I I take it over to autozone because it's only a year old and they tell it was not the battery they sold me. This battery is a 2018 battery, and the one I bought was from 2022 ie, it was switched with a burned up old battery. So, in closing, if you want a hack job from people who will charge you premium rates, then take your business to them."
"Terrible service. Don’t even bother going to get your car from here. The servicing department has the worst customer service. They don’t answers their phones or give you updates on your car. You have to try to call and hope they answer or drive out there. We had to drive out there. We were told when they did a diagnostic that it was our fuel pump and then asked if we wanted to fix the other. We agreed. Waited a whole month and a half to call and ask what is going on with the car. We were told the cars fuel pumps were done but that our batteries were drained and that we would have to pay because warranty never covered. So we wait yet another day. I’m told we will only pay a certain amount and come in to pay a larger amount. Don’t do it. They’re the worst. We literally only had our brand new car for a year. We dropped 2,000 because of them."
"Brenda was our service advisor. I appreciate all the effort she put in to ensure we got our vehicle working in optimal conditions. If you need any service related assistance please see her as she is very involved in the service department. Many thanks!"
"Literally got charged about $500 for an oil change. Just got an oil change done like 2 weeks prior and started having issues. Took it to the dealership to see what was wrong for them to say there was no oil in my engine and that it had all pooled to the bottom. They couldn’t tell me why it was pooling, they couldn’t even tell me if there was a leak. They charged me like $160 just to Degrease it aka wipe it down underneath. No way any of this should have cost this much just to not even have the real problem addressed. Never again will I come here nor should anyone for that matter unless you want to get scammed."
"SHAME, SHAME. I got things checked out that I didn't come there for. My ABS light was on, amongst other hazard lights so I took it in. Brenda, very nice, very cordial. I was told that it would cost me $150 for diagnostic. I told Brenda I took my car someplace else and they ran the diagnostic, and the code was that my ABS sensor, something was wrong with it. After the diagnostics were run by your shop, I was told that my battery was weak. I agreed that I would have that changed and a new one put in. The only reason I agreed to that was because of the odd place where the battery is situated, and how the car needs to be partially disassembled to change the battery. $208 battery, plus labor. I was told that I needed a brake flush(?) $179, and carbon removed from my engine(?) $162. I just learned that my total bill is $933.42! BAMM! The shame part is that my problem never got fixed. They don't have the part, ABS module, and they don't know when they're going to get it. I took my car there on Friday 3/25/22 morning. I was told in the afternoon, that they were not going to be able to fix my car before the end of the work day. HUGE INCONVENIENCE OVER A LONG WEEKEND. S I decided to leave it. I called 3/28/22 morning about 710am. I wanted to change/amend exactly what I wanted done. I left a voice mail message. I don't think I'll ever go back there. They didn't earn my trust. What they're charging me, and not fixing my problem, should be a crime!!"
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