McDonald's 4600 Kapolei Parkway, Kapolei, HI 96707
About the Business
McDonald's is a popular cafe, food, restaurant, and store located at 4600 Kapolei Parkway, Kapolei, Hawaii, United States. Our Terms and Conditions have recently been updated, so please review them before placing an order through our Mobile Order & Pay app on iOS or Android. You can enjoy your favorite McDonald's menu items exactly how you like them at our convenient location. McDelivery is available through DoorDash, Uber Eats, Grubhub, or Postmates, and you can also order through the McDonald's app. Our menu items vary by location, so be sure to check availability through the app. We also offer Mobile Order & Pay within 5 miles of a participating McDonald's location. Payment options include Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, PayPal, and Venmo. We offer curbside pickup for a contactless experience. McDonald's is committed to health and safety, and we have implemented enhanced sanitation procedures. We also provide scenario-based guidance to our employees on COVID-19 related situations. For job opportunities, visit our McDonald's Careers website or inquire at your local restaurant. Some locations may have adjusted operating hours, so please check the app or website for details. We have been serving quality food and quick service since 1954, offering a menu of favorites like McCafé coffee, tasty breakfasts, and delicious burgers. Visit us today and enjoy a treat at McDonald's!"
Photos
Location & Phone number
4600 Kapolei Pkwy, Kapolei, HI 96707, United States
Hours open
Monday:
04:30 - 23:00
Tuesday:
04:30 - 23:00
Wednesday:
04:30 - 23:00
Thursday:
04:30 - 23:00
Friday:
04:30 - 23:00
Saturday:
05:00 - 23:00
Sunday:
05:30 - 23:00
Reviews
"If you're ordering drive through, check your order when you're ordering, when you get your receipt, AND ESPECIALLY when you get you food! They probably left something out!"
"***Terrible customer service*** We went through the drive through and repeated my order to ensure they had it correct. When we pulled up to the window not only did they not have the drink I specifically asked to be added to the order, but they told me I had to go back through the drive through to correct the mistake. The person at the window was very blunt and rude."
"Ordered at the self-service screen so they would't mess up my order, took off the onions and pickles. They put them on anyway!!! Also, all the slice cheese was hanging halfway out of the burger!!! Took the paper to the register to pay with cash. The big dark guy had an attitude. Same guy brought my food to the table (I had a number), dropped my bag on the table!!! Looked inside, no napkins. Went back to counter, asked for napkins and a salt. Same guy gave me 1 effin napkin and 4 salts!!! Damn fries were hard af too!! This McDonald's is one of the worst I've been to. Not going here again, I'll go to jack in the box and pay more!!"
"Waited in line to order coffee. Was told someone would help me. 10 minutes later if standing in line still not helped. Left and went to Starbucks instead. Poor customer service."
"Not the best place to order curbside pickup. At this particular location, this is my 2nd time I had ordered using curbside pickup. The first time I ordered using curbside pickup, I waited over 30 minutes and no one brought my food out. I had to go inside to pickup my food, and it was sitting on the counter. At that time, I thought they was just understaffed and thought nothing of it. This time around, it happened again. Waited 20 minutes for a drink. So I went inside to inquire and the lady said nothing. She went to get my drink, came back and rudely placed my drink on the counter. As I began to speak to ask if they ever do curbside (for future reference), she ignored and went on the help another customer at the register in a rude manner. While I don't expect McDonald's to provide a high quality customer service like Chick-fil-A, my experience was way below my expectation."
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