Goodyear Auto Service,

94-050 Farrington Highway, Waipahu, HI 96797

"If I could give this a negative review I would. Buyers beware of Keith. Went into purchase a car battery. Got quoted a certain price and he attempted to throw in a diagnose fee, to change a battery. Then he couldn’t make up his mind on how much he wanted to charge. Made me wait for 2 hours and didn’t even properly replace battery. All computer was reset if i knew they were going to short cut it I would have done it myself. DO NOT do business with these scumbags. Gonna also report to the Better Business Bureau."

"Finding a competent automotive repair shop that treats you with respect and values your time & business is hard to come by these days. Well, I believe I finally found a diamond in the rough with Chris at Goodyear at Waipahu Town Center. I've had the pleasure of working with him handling my vehicle's service needs on 3 occasions now, and he hasn't disappointed me yet. He values my time and my business. He tries to get my vehicle in and out in a timely fashion. And, he's incredibly cordial during the service visit. Goodyear is lucky to have him! As a result, I will continue taking my vehicles to Goodyear at Waipahu Town Center, and I highly recommend Goodyear and Chris for your future vehicle service needs. Mahalo Chris!"

"WARNING ABOUT THE SERVICE ADVISOR KENNARD UYEDA⚠️ Nice and friendly at first but acted like I didn’t know what I was doing probably because I’m a female. I went to this place because I had a flat tire. The puncture hole was in the middle of my tire but I was told they could not fix it with just patching or plugging it (which is fine). I bought a new tire and advised I can put it on myself instead of paying $60 to have them put it on. He instantly said “HUH!? How are you going to change the tire? We have to take the rim off and put it on the new tire. Unless you have a boyfriend or someone with a car shop around here then there’s no way you can change it.” Mind you the tone in his voice is what upset me the most because it sounded like he was belittling me. Surely it’s common sense if you work at a tire shop that the rim can be mounted & tire balanced at most places without additional costs or a lower rate. If he would’ve politely said they don’t give that option to mount the rim and balance the tire at no cost or at a different rate then that would’ve been perfectly fine. Instead I received distasteful comments. I’m still not even sure if they provide this alternative because he tried to make it sound like ONLY a car shop can change a tire. Due to the urgent situation I was in, I told him just to go ahead and have the mechanic change it for me otherwise I would’ve went elsewhere. Overall, I will not be returning to this place because of the snarky comments and tone I received after I initially tried to decline the labor to have them change the tire for me because I can change it myself as long as the tire was balanced/mounted. The remarks and rude tone saying only a car shop could change the tire was just completely false, untrustworthy, unnecessary, and unprofessional in my opinion."

"Hands down Best Service Ever! These guys took care! I went to 4 different places and all either were too busy, had us wait long, or couldn’t see me for another 2-3 days with an appointment. So i took a chance 1 more time and decided to come here. I got checked in at 1130 for a Tire patch repair and the guy at the desk told me it’ll be an hour. So I went shopping for 30 mins and came back around 12. Saw that my truck was on the lift and by the time I knew it, it was already done. Hour tops like they said from checkin to checkout. These Braddahs were super nice! Don’t go to the one next to highway inn! Go to the one at the Town center. All these bad reviews probably get mixed up with the other Goodyear next to highway inn. These guys don’t ignore you and actually talk to you. Coming back here again for any future issues. Thanks guys!"

"Cheap "quick" service. Was quick once they told me it got started on. Had to wait for hour and a half till my tire got service, but my punctured tire was repaired for under $20 and mounted for me, as well. They were busy but super professional. Would definitely come back here for tire repairs!"