Backdoor Surf Shop 5-5190 Kuhio Highway, Hanalei, HI 96714

"Nice stuff but the “we love Maui” fundraiser is misleading. It’s a whole table of things so you believe if you purchase something on the table it’s going to victims of the fire on Maui. In actuality it is only stuff that says, “we love Maui” but the sign is misleading. It’s actually deceitful. Hopefully they will change the sign."

"I am a local resident born and raise on island. I was communicating with Nainoa (believed to be the owner)to order a short board. I've called multiple times and texted his cell to only get the run around and broken promises. I've waited over a month and still no confirmed order of what I specifically wanted. He tell me 2-3weeks and then I get no follow ups. His Communication, follow up, customer service is awful (sucks). I won't be giving my business to this store and if anyone reads this, please look else where to do business where you really get good customer service and help. I will also be spreading the word to fellow friends and surfers etc..."

"The products are super cute, did all my shopping here. Bought 2 bikinis that I love. The staff are even better. The store manager Taylor helped me find my phone that I left near the Bread Co."

"Quality items (shoes of all kinds, surf supplies, clothing) at reasonable prices. Friendly staff that were happy to answer questions and visit with. A small collection of Hanalei branded merch that was unique to other shops in town."

"I rented 2 boards from them, they were very helpful and made the process easy. It is nice that they are located a few blocks from several beaches on Hanalei Bay. Their clothing selection is good too, bought several shirts and a hat. Thanks for the help and customer service!"