Lisa M Koch Agency, LLC American Family Insurance

"I LOVE the service I get from the friendly people!!! I don't call them staff because they are so amazing. So much so, I moved to Dayton, NV and wanted to keep my same office.They were surprised as was the company calling me to change to someone closer, I said no way I love my office thank you."

"Lisa Koch responded promptly to the Internet quote request, gave every discount possible in the first quote, and was willing to finalize the home and auto policies in her office the next day. She is very professional in her manner, completed all the paperwork in a timely manner, and added an Umbrella Policy for added insurance up to 1$M. I highly recommend Lisa Koch and the American Family Insurance Company."

"I’ve been with American Family Insurance for about 20 years. Everyone there is friendly and truly care about their customers. I like to stop by and make my payment and chat for a bit. I recently went in to add a pet insurance policy for a puppy we just got. I am so glad I did. I got the policy on a Monday and by that Friday, unfortunately, I had to use it for an emergency Veterinary visit. Thankfully my puppy recovered and all is well. That policy saved me a lot of money for that visit. I received a check from the insurance company a week after I submitted my claim. It was very easy to submit through the app with no issues at all. I would highly recommend getting your pets covered with an insurance policy. I appreciate Lisa, Sean, and Katie helping me find the right pet policy."

"Just Switched Insurance companies !! I've been With them for 40+ yrs !! I'm So Glad to Be able to Call Am. Fam.My New Home !! Katie Went Above and Beyond to see to My Needs !! Thank You All for your Service !!"

"I have had AMERICAN FAMILY INSURANCE since I started driving, although I’ve shopped around several times, I have remained apart of the American Family. Having a “real” agent that I can chat with or stop in the office has always been a value to me. Everyone is professional, diligent and happy to help!"