The Flooring Center - Flooring America

"Nice costumer service, and good prices"

"DO NOT USE THIS COMPANY!!! I SINCERELY wish that all these bad reviews would negatively impact their business as their business has impacted my life. Our condominium complex experienced water damage due to tree roots penetrating the water main line. This happened in January and the repairs are still not done. Yack construction recommended The Flooring Center on Pecos (see Yack Construction reviews). They told me to rush down to pick out my flooring, so I did (mind you they have very limited hours). This was in April. It is June and the job is still not completed. So I called to find out why. They said they just got the flooring ordered. So I called the Flooring Center, Sid said, part of it was Flooring Center's fault for losing my order and half due to Yack construction for not submitting the "approval"."

"The people we worked with were nice, so I do want to note that. Our entire house had to get floored and these guys did it. The initial install was alright except I noticed a few tiles under a lot of tension. I was told not to worry about it, but then the tile snapped under the tension a few weeks later. We’ve also had other spots that are buckling up now as pictured. It took months to just get them to come out and look. Then a couple months for them to order the replacement planks and then once they came back out they determined they ordered the wrong stuff. So a lot of time wasted for them to attempt to glue down the spots, which was not largely successful. I wouldn’t expect to have to call a flooring place out about a half dozen times to inspect and fix their work just two years after install."

"I had my master bedroom, bathroom and closet flooded. It took forever to find flooring or the right place/people to get it done by. I came in here and let me say they made the process easy and seamless. Thank you so much to Ivette and Sid! I appreciate it. This is the place to get your floors done for an amazing price. My floors look amazing!"

"My home flooded and one of the things that needed to be replaced/repaired was my flooring. They came out to do the measurements first and they were very friendly & professional. When I went to pick out the flooring, they were knowledgeable, helpful & very patient as I decided on the main floor vinyl planks & bathroom tile. They offered opinions when asked and made the experience so pleasant and easy. I highly recommend!!"