Surf Thru Express Car Wash

"Used to love this place. Now price keeps going up, coupon for next wash is gone, and the quality/customer service has gone way down. Not worth $20."

"The best car wash in Reno. Easy to use to use facilities. Clean, just great all around. The employees are wonderful people."

"Good car wash. I noticed it didn't touch my passenger side at one point, but was all clean when I headed to the vacuums. The vacuums work good too."

"Very disappointed with this place. Paid for the $20 wash on a vehicle that wasn’t that dirty. The attendant lightly scrubbed the front for about five seconds. The trunk of the vehicle didn’t even get the scrubbing brush. During the wash the entire right side of the car wasn’t touched. The brushes were too far off the vehicle. For $20 this is a total rip off. I then drove down Virginia to the self wash and paid three dollars and removed all the bugs off the front of the vehicle and washed the back of the vehicle which this place cannot do for $20."

"Update to my experience. I just canceled my 2nd membership. When i looked at my seven week old navy blue, RAM 2500 in the sun, there are thousands of micro scratches in the clear coat. My truck has only been washed at Surfthru Carwash. I enjoyed this carwash's convienence but with $80K spent, I will return only to hand wash. There is no question that these radial shaped scratches happen at Surfthru. When i closed out my 1st membership associated with my $80K Audi Q7, the owner stated that their carwash does not scratch cars. I will bet him/her/they/them $80,000 USD that I am 100% correct and he is dead wrong. Ask the detailer who cost me $400 to buff out my damaged new truck. fomer review. We have two memberships and love the convenience. However, our 1 year old Audi Q7, $80K, has thousands of micro-scratches on the headlamps and the black gloss moldings on the B, C, and D pillars. I cannot continue to devalue my car's worth while going to Surf Thru! My detail shop showed me the thousands of dollars of damage done. The only solution is a a new touchless wash or hand wash."