Steven Garhardt, DDS

"This is the most down to earth guy ever. And being a dentist makes every visit at ease. I've had many dentist and most are cold... too professional that is not comfortable going in your mouth. My dentist's in Portland failed all my procedures and over time Dr Garhardt fixed them to last. Been with him for 6 years. Cool cat 100%"

"Like most people, I dread going to the dentist. I want you to know. This is a great place. The entire staff is welcoming, kind and compassionate throughout the entire process. If you need to go to the dentist. This is the place to go."

"I had forgotten about this place until a friend mentioned they go here and their frustrations with the front desk. They cancel your appointment if you don't answer their calls to confirm it. This seems reasonable except they don't tell you this is their policy. They ought to since it's not a common policy for most medical offices. My phone was not receiving some calls at random due to an issue with the sim card. It was old so at that point, I was waiting for my contract to end the following month instead of replacing it. Had they told me their policy, I would have marked it in my calendar to call them. I requested the day off at work and was ready to go. I called to make sure I had the times right they informed me they cancelled because I didn't confirm. I was reasonably upset and was speaking to the woman with a raised voice, not yelling, and at no point had I made a personal insult either. This is important to note because in addition to her dismissive tone, she was clearly unhappy that I persisted in trying to recover my appointment and said the most immature thing I have ever heard a medical office staff say: "you're being so mean to me." I was gobsmacked. No...? This is a pretty standard conflict, nothing special. No use of ad hominem. No yelling. Anyway, she called me back later claiming she tried but was unable to move things around to accomodate the appointment I had already scheduled. Maybe she tried, but the result of losing a day at work with no meeting with the dentist was the same. I rescheduled my appointment intending to go back until a friend talked some sense into me by asking why I would return to a dentist that treats me like that. I go to her dental office now. Much better staff and a great dentist. Edit: Update regarding your response. This was not my experience at all. You may intend to have this level of attention to scheduling. You may train your staff on this. Your staff may even do this for every other patient and somehow dropped the ball with me. The fact remains that I was not informed of this policy. Due to issues outside my control, I did not receive your call(s). That is not your fault either, but because I was not informed of the policy, I was not able to make alternate plans to accommodate for it. You and your staff let me down. That is the bottom line."

"Best dental office I have been I have been bringing my family's here and recommended to many friends -very professional -very informative -very knowledgeable -kind -no wait time -fast and thorough amazing work -etc... Worth every DIME If dental work scares you, I recommend coming to Steven Garhardt,DDS. Been painless and stress free since coming here(my experience everytime) Beautiful girls up front does great work making the progress smooth. Only Con for me is I can't rate more than 5 stars"

"I’m a difficult patient. I’m an autistic adult with an extreme phobia of dentists or anything medical. Because of this fear, I’d not been to a dentist in many years and my teeth are in rough shape. The level of kindness I received from every person I interacted with here was above and beyond what I expected. The woman at the front desk, the lady who helped with insurance, the dental assistant, and the dentist himself were calm, kind, helpful, and not the least bit judgmental. If you have a phobia of dental care, go here. Amazing people, great care, great experience. 10 of 10, would recommend. Update - I thought I had an appointment locked in, I went on vacation and was offline for a week. While I was away, I missed tons of calls from them. The last one saying since I didn’t answer, my appointment had been canceled. They explained this was part of the policy explained to me but I guess I missed the part that said if I missed a call, I’d lose my appointment. It took so much for me to go to a dentist, I suffered for years and years because of dentist anxiety. I thought I found a great dentist and I did. But that left a bad taste in my mouth. I’m sorry I went on vacation. I don’t think it was fair to cancel me when it had already been confirmed. Great dentist, great staff, but a bad policy. Life is busy and hectic, taking time to make an appointment is often hard. It just bothered me they were so quick to write me off and assume I wasn’t going to be there. I’d still give this place high reviews but the trouble of trying to reschedule and take more time off made me decide to look for another dentist."