Absolute Dental - Rainbow & Charleston

"My appointment was at 2pm. I didn't even get called back into a chair until 3:15pm. Then I sat there for another 30 minutes just to get X-rays. And then another 30 minutes just for the dentist to come and do an exam. THEN I was left there for another 45 minutes thinking I was waiting for a cleaning for them to check me out instead. It took 45 minutes just to even be checked out. No communication. Completely understaffed or just forgot about me entirely. Over 3 hours later just for X-rays to be done. And to top it all off the dentist that saw me was rude and unpleasant. Awful experience."

"Dr. Natasha Petrie is amazing !!!!! Made me feel very comfortable during my teeth extraction I’m scared of the dentist but she change the game I’m going only now to her . Oh and receptionist in front friendly and work at a fast pace ❤️ thank you all"

"The team that works with Dr Peachtree is amazing. Very helpful and great customer service. Tundra at the front counter is amazing as well. Above and beyond her duties. Definitely recommend them over any other dentist."

"The worst absolute dental!!! My daughter had braces for about 4 months and I decided to cancel due to the service we received from front desk and the waiting time was ridiculously long. We were cash patients and they’re still taking payments when they had told us we would be refunded. We had a great deal for braces but I rather pay more elsewhere with better service. Girls at the front desk don’t do anything besides gossip about their coworkers and patients. Every time I had a question they all look at each other clueless. Nothing but air heads work here. Save your money and go somewhere else."

"Absolute dental? More like absolute scam. Beware of this place. THEY OVERCHARGE AND COMMIT THE INSURANCE FRAUD. First of all they don't value their clients time. Had an appointment scheduled in 3:30 and waited for 2 hours for them to call my name. But eventually I got my exam and x-rays for which they billed my insurance. Then I paid "20% copay" for dental scaling, which was divided in two appointment. First time my "20% copay" was $144, second time - $129. Imagine my surprise when I went to my insurance's claim center and saw my EOB: the copay that I was supposed to pay was only 35 dollars each time, not 144 and 129. In addition to that they double charged my insurance for the x-rays and oral exam that I never received for the second time. Called them and they said their billing department will call us back and never received the call from them. Instead they called my dad twice early in the morning about my future appointment (I’m 26 and don’t live with my dad). Gonna go ahead and write a complaint to the Office of Consumer Healthcare Assistance to get my money back and get the double charge cancelled if they don’t do it themselves. Save yourself time and money and go elsewhere. Rip off place with terrible ethics PS: Also learned that they charged me for procedures they didn’t do. During the cleaning I was asked if I want irrigation and fluoride treatment done and I refused because my insurance doesn’t cover it. They still included those procedures in my bill even tho they didn’t do them!"