Terrible Herbst Full Service Car Wash 11330 Southern Highlands Parkway, Las Vegas, NV 89141

"Car wash was good, not great. It was $12 for a deluxe exterior and there was no attendant. Like most of these car washes, the back of the car and side mirrors were not dried and water-spotted."

"There is no other car wash company out there as good as Terrible Herbst. I have used some of the other less expensive around town for the last few years. It may cost a few bucks more, but you never have to worry about driving out with some spots missed. The thing I love the most is the windows are clean, clean, clean. I don't have to re clean them after I get home."

"5/28/23 3:30 pm Horrible customer service. The person who answered the phone didn’t know anything about the car wash. When I was inquiring about prices and hours, she had to ask.. then intentionally hung up on me. She said thank you and hung up on me before answering my questions. I called back three times and she never picked up again. Worst experience of my life. And just so Management gets the right woman… This was an American woman. I have frequented that store several times, and the other ladies who are very kind were of ethnic descent and had accents. This lady did not. I will not be returning to this location"

"I called to ask if they still had a full service car wash. Even explained to the lady that answered the phone what a full service car wash was. She said yes, twice. I got there, and they no longer have a full service car wash. She wasted my gas."

"This is the only location I can go to sign up for the membership. The staff are usually great but do expect it to take some time to sign up. 1) you have to wait til a manager is on site. 2) if he is not in site, ask the staff to call the manager. I came on a Friday and was told the sign up is only from Monday to Friday 9-5pm. I came back on a Monday at 1pm and was told the manager has left for the day. The staff inside said to talk to the staff outside at the car wash. I asked them to call the manager and they did. Long story short, the manager is new so he had to teach the staff how to sign me up over the phone. It got done but it took over an hour bc my fast pass actually wasn't activated when I left the first time. This location is not bad. I just wish terrible headquarter allow you to sign up online."